#Metadata extraction getting stuck? How do I see what it is stuck on

1 messages · Page 1 of 1 (latest)

potent rock
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Is there a way to see which files the server is attempting to extract metadata from? When I select a small amount of images and hit the re-extract metadata button they are processed fine, but when I try to redo the whole library from the Jobs page the first images queued seem to never complete and the number never goes down.

I do see some disk activity start when I queue all, so not sure why, I don't think the file size / type (vid/image) should change how long they take to process right?

Trying to do this because the day image groups are all out of order, even though the images all have the correct date

Running V1.111.0 on Windows Docker Desktop, 6th gen intel

vapid marlinBOT
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:wave: Hey @potent rock,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
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  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

vapid marlinBOT
potent rock
potent rock
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[Nest] 7 - 08/09/2024, 4:11:11 PM ERROR [Microservices:JobService] Unable to run job handler (metadataExtraction/metadata-extraction): Error: ffprobe exited with code 1 ffprobe version 6.0.1-Jellyfin Copyright (c) 2007-2023 the FFmpeg developers built with gcc 12 (Debian 12.2.0-14) configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static -- disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheor a --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable -libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable- cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc libavutil 58. 2.100 / 58. 2.100 libavcodec 60. 3.100 / 60. 3.100 libavformat 60. 3.100 / 60. 3.100 libavdevice 60. 1.100 / 60. 1.100 libavfilter 9. 3.100 / 9. 3.100 libswscale 7. 1.100 / 7. 1.100 libswresample 4. 10.100 / 4. 10.100 libpostproc 57. 1.100 / 57. 1.100 [mov,mp4,m4a,3gp,3g2,mj2 @ 0x555e4050180] Format mov,mp4,m4a,3gp,3g2,mj2 detected only with low score of 1, misdetection possible! [mov,mp4,m4a,3gp,3g2,mj2 @ 0x555e4050180] moov atom not found upload/encoded-video/ddfc0090-c287-41bc-ad3d-a1b3b916ee1f/e0/9b/e09b0619-66ee-4bcb-98f2-cf939f62d7c6-MP.mp4: Invalid data found when processing input

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I just deleted the bad files, will that cause any issues?