#First install, "unauthorized" error

1 messages · Page 1 of 1 (latest)

delicate plover
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I am experimenting with Immich, running on my windows PC before I try to deploy to home server. I have follow the recommended install setting on the website using docker compose. I have also manually downloaded the latest .yml file. I always get an error when running "docker compose up -d"

Error response from daemon: Get "https://registry-1.docker.io/v2/library/redis/manifests/sha256:328fe6a5822256d065debb36617a8169dbfbd77b797c525288e465f56c1d392b": unauthorized: incorrect username or password

I can't seem to get any other response.

fickle cryptBOT
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:wave: Hey @delicate plover,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

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fickle cryptBOT
keen vault
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This is either an issue with your internet, docker, or Redis team

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It’s saying it’s unable to download the image

delicate plover
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Well, my internet is great, i've tried on wireless and wired just in case. Docker desktop is a fresh install on my windows laptop tonight. I guess I could try reinstalling it? I'm too new to know what "Redis" is short for.

keen vault
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Did you do the docker run hello-world ?

delicate plover
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I am an absolute beginner, I don't know how to do that.

keen vault
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Type docker run hello-world

delicate plover
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gotcha, reinstalling Docker atm. will do that when done.

keen vault
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Are you using the WSL method or Docker Desktop?

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Also, if E: is a windows drive, your current setup won’t work. Postgres (the database used by immich) doesn’t support the NTFS filesystem

delicate plover
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It doesn't? Well that would have been good to know. So I HAVE to run this on a Linux partition?

keen vault
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It’s in the system requirements of our docs, first page 😉

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You can use a docker volume , I think both windows install methods support that but not 100% sure

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Windows (or Mac) and docker is not an amazing experience, hence not ideal for Immich. Not impossible tho!

delicate plover
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I was defiantly going to deploy it long term on a dedicated mini pc running lightweight linux, but I was just wanting to test it out to make sure i knew what I was getting into.

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I don't seem to be able to download any image from powershell at all...

keen vault
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Yep, so that’s what you need to debug

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To fix the Postgres volume you have to do two things
In the docker-compose.yml replace ${DB_DATA_LOCATION} with pgdata
On the last line, under model-cache, copy that line and paste a duplicate, replacing model-cache with pgdata.

rustic prism
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Try docker login

delicate plover
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Still no luck. I will try some more tomorrow, thanks.