#Backup resets for large files (videos) when navigating away from the app on Android.

1 messages · Page 1 of 1 (latest)

viral turtle
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I recently took a couple of fairly large videos, ranging from 200 ~ 400mbs on my Pixel 8 Pro. While backing up my assets, I noticed that the backup will start but if I switch applications or lock the screen, the backup simply restarts.

In the attached video, a backup is started on a video, the screen is locked and unlocked, and the backup restarts.

clever ferryBOT
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:wave: Hey @viral turtle,

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  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
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trim sail
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The foreground backup won't continue if you exit the app, this is working as expected

viral turtle
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That makes a lot of sense, i was thinking more so that the application will continue to backup in the background if I meet the charging/WiFi criteria even after leaving the app.

trim sail
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The background backup is currently entirely separate. We do want to try to unify them in the future

viral turtle
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Cool, I'll monitor the background update separately then because the backup was flawless before but i'm running into some hitches recently. I'll close this. Thank you.

fickle prism
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Hi @viral turtle
Has your video been uploaded correctly?
I'm facing the same behavior as you, but the video doesn't upload in the background. My video has about 5gb 😀

glad glacier
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The tasks get killed in 10-15seconds

fickle prism
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It's an Android

glad glacier
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Even for android I think it’s unlikely

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Does it work in foreground?

fickle prism
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I waited until it finishes, but when I change to another app or lockscreen and get back to Immich, the same video appears to being uploading again

glad glacier
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Are you using CloudFlare or reverse proxy?

fickle prism
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Cloudflare...let me try using local IP and I'll get back here

glad glacier
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If you’re using cloudflare tunnel or proxy. That’s the reason. Max 100MB