#Immich database and healthcheck failure

1 messages · Page 1 of 1 (latest)

void jacinthBOT
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:wave: Hey @unreal depot,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

magic obsidian
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What is your installled docker version? If you’re using the Debian repo it tends to lag behind versus the actual docker repo

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You can comment out the start_interval in the docker compose file

void jacinthBOT
plucky summit
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Can you check the server log for more information?

magic obsidian
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This is not the full output of docker version. Please post the full output, including try running as sudo

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My docker engine is version 26.1.4

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Looks like you have docker engine 20.10.24. Over one year old

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You can remove the start_interval line, but you should probably figure out why your docker is outdated

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Youve installed from debian repos not docker repo. That is why

magic obsidian
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Odds are at some point the .env file wasn’t being used and it just sort of worked like that until you made an upgrade

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I’m not sure what the password defaults to if the variable is not set

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Glad it worked