#Trying to follow post install, web app not opening

1 messages · Page 1 of 1 (latest)

uneven holly
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The guide I followed for install is https://immich.app/docs/install/docker-compose , had no issues and everything seems to be running smoothly.
I tried to go to https://immich.app/docs/install/post-install and follow the first instruction, but my pc is deciding to not open the web app. I got my IP, replaced the http://<machine-ip-address>:2283 with my ip, nothing happened besides basic search results. Tried it without replacing the command - same result. Decided to just see if maybe my tired brain is not putting 2 n 2 together, so I did it in command prompt - nothing. I'm not tech wise, but I want to learn and use Immich.

lethal bladeBOT
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:wave: Hey @uneven holly,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

tawdry stream
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What sort of system do you have Immich running on, what is its IP address, what's the exact address you're putting into your browser?

uneven holly
tawdry stream
uneven holly
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Youre a lifesaver

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Thank you

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Also is there a way to change the storage limit? I have way more than 236.3 gb of photos

tawdry stream
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The limit is just how much space there is in UPLOAD_LOCATION

uneven holly
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oooh ic thank you

uneven holly
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One last stupid question i swear! I changed the upload location, added the library, tried variations.

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Sorry it sent before I was done typing

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UPLOAD_LOCATION=./F:\Temple-photos is variation one
UPLOAD_LOCATION=F:\Temple-photos is variation two
UPLOAD_LOCATION=./Temple-photos is variation three

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The desired location has 1.37 tb free, the web app is saying I only have 236.3 free? I have restarted the server completely, yet the changes aren't applying

tawdry stream
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I don't know how these mounts work in windows so you'll have to do some googling or wait for someone else to answer, sorry

uneven holly