Getting Error 500 when I go to Administration after updating

[ocean veldt]

I get this error and some of the pictures/videos I upload from my phone don't load

[heady crow]

:wave: Hey @ocean veldt,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: I have read applicable release notes.
3. :blue_square: I have reviewed the FAQs for known issues.
4. :blue_square: I have reviewed Github for known issues.
5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[pine mica]

Where is your UPLOAD_LOCATION mapped to? Please post your docker-compose.yml and .env

[ocean veldt]

done

[pine mica]

This message: EAGAIN: resource temporarily unavailable, statfs 'upload/library'] Failed to get server info [Nest] 7 - 05/12/2024, 12:51:09 AM ERROR [Error: EAGAIN: resource temporarily unavailable, statfs 'upload/library'] Error: EAGAIN: resource temporarily unavailable, statfs 'upload/library'

shows that there is some reason Immich is inable to reach your storage. Is this a locally mounted disk or network share?

[ocean veldt]

it's a network share, but i can access to all my pictures and some get uploaded while some others cant

[ocean veldt]

for example random pictures get uploaded

[pine mica]

Is it Samba? What is your linux kernel

[ocean veldt]

and i can access to all the older ones

[ocean veldt]

let me check, and thanks for your help

i'm using samba to share the directory but i haven't done any changes there and i can connect with other devices to it

and the kernel is: 5.15.0-102-generic

[pine mica]

Kernel bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2060780

you need to update

[ocean veldt]

okay, thanks 🙂 i'll keep you updated if it works

[ocean veldt]

it works flawlessly now

thank you very much zeuss