#Some photos not showing up after google photos import

1 messages · Page 1 of 1 (latest)

chilly escarp
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Hi folks, just installed my truecharts version of immich, directory permissions are correct, and things look generally good; but after uploading all my images from the go upload script (from my google photos archive) many of the later images show as broken. I read there was a race condition in bulk uploads - that could explain it. Is that still an issue?

IMG_5773.png
lean robinBOT
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:wave: Hey @chilly escarp,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
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swift parrot
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Are the jobs still running?

chilly escarp
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Checking, sorry posted this while I was away from my computer

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looking now

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Jobs page has 0 active and waiting for all jobs

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I'm going to restart the containers and see if that fixes anything.

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If I clicked on "refresh thumbnail" for the image, that single image started working

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which smells like a redis issue

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And if I clicked "download" download worked

chilly escarp
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Ok, yep, so after restart I still see the same behavior

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Clicking on one of the broken images, then clicking "Refresh thumbnail" causes it to work

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(After a refresh)

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Now, clicking on "Generate thumbnails" for "missing" - curious if this will cause it to be fixed for all, if so; that's not too bad

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Yep, the issue is solved after running a generate thumbnails job

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not sure why it took manually starting a job and why some of them were broken before that happened

swift parrot
chilly escarp
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Seems possible. the initial start of the container was the very first one, and I think the permissions were wrong on the directories at the very initial launch. So perhaps that messed with Redis. Anywho, it's solved now. Thanks so much for the rapid help!