#Load original files on web

1 messages · Page 1 of 1 (latest)

rugged dune
#

I would like to load the original image on the web version just like how there is a setting to do so on mobile. I saw that there was a feature where it loads the original media when zooming in which is a solution I’m happy with however it doesn’t seem to be working for me. I tried on both Safari and Chrome for Mac. Is there a toggle somewhere that allows me to enable this feature?

marble micaBOT
#

:wave: Hey @rugged dune,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

rugged dune
#

Also, my images are HEIF/HEICs and I have just noticed that safari is the only browser to support these formats on web. Is there a way to load an original HEIF or HEIC only on Safari?

burnt lark
#

There's an option for this in the user settings

rugged dune
burnt lark
rugged dune
#

Yup that’s what I mean, could support be added to loading HEIF only on safari?