#Error 500

1 messages · Page 1 of 1 (latest)

shrewd jackal
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[Nest] 7 - 04/06/2024, 3:08:12 PM ERROR [TypeOrmModule] Unable to connect to the database. Retrying (7)...
error: password authentication failed for user "postgres"
at Parser.parseErrorMessage (/usr/src/app/node_modules/pg-protocol/dist/parser.js:287:98)
at Parser.handlePacket (/usr/src/app/node_modules/pg-protocol/dist/parser.js:126:29)
at Parser.parse (/usr/src/app/node_modules/pg-protocol/dist/parser.js:39:38)
at Socket.<anonymous> (/usr/src/app/node_modules/pg-protocol/dist/index.js:11:42)
at Socket.emit (node:events:518:28)
at addChunk (node:internal/streams/readable:559:12)
at readableAddChunkPushByteMode (node:internal/streams/readable:510:3)
at Readable.push (node:internal/streams/readable:390:5)
at TCP.onStreamRead (node:internal/stream_base_commons:190:23)

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north pikeBOT
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:wave: Hey @shrewd jackal,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

fiery forge
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One message removed from a suspended account.

shrewd jackal
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it was working fine before i did docker compose pull && docker compose up -d

fiery forge
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One message removed from a suspended account.

shrewd jackal
fiery forge
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One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

shrewd jackal
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i just need help getting it back running and changing my upload locations to an srv

shrewd jackal
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oop i got it working now lol

fiery forge
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One message removed from a suspended account.

shrewd jackal
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reuploaded the env and ran docker compose pull && docker compose up -d

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i believe changing my env password messed it up

solid flume
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#1223572313350340658 message

fiery forge
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One message removed from a suspended account.

solid flume
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This is what y'all want

fiery forge
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One message removed from a suspended account.

shrewd jackal
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i might be slow i cant follow them Instructions lol

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@fiery forge did you get it ?

fiery forge
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One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

shrewd jackal
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lol

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nvm

shrewd jackal
fiery forge
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One message removed from a suspended account.

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One message removed from a suspended account.

shrewd jackal
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im new to docker how i nuke it too

fiery forge
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One message removed from a suspended account.

shrewd jackal
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thanks

fiery forge
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One message removed from a suspended account.

shrewd jackal
fiery forge
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One message removed from a suspended account.

shrewd jackal
fiery forge
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One message removed from a suspended account.

shrewd jackal
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/close