#immich thumbnail and upload question

1 messages · Page 1 of 1 (latest)

runic furnace
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When I move to a specific timeline in the app, photo thumbnails are loaded very slowly. They appear about 5 seconds late. Can I make them appear right away?

And are the photos saved on the server compressed? Or do you save the original? It comes out smaller than the original total photo size.

sudden lightBOT
#

:wave: Hey @runic furnace,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

atomic stirrup
#

Is your upload location on an SSD or hard drive? Are you using the default thumbnail settings? Is this local or over the Internet?

Images are saved uncompressed.

runic furnace
manic monolith
#

Storing the thumbnails on a hard drive definitely slows loading. If possible, you can mount /usr/src/app/upload/thumbs to a folder on your SSD and keep the main library on the hard drive

runic furnace
atomic stirrup