Cannot get new Immich installation to pull in Picture share from Unraid server. | Immich | Page 1

ashen arrow Mar 2, 2024, 1:02 AM

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Immich Docker installed in Unraid, running on Postgres15.6 with vector installed.

Got everything up and running, but when I create external gallery, and set the folder to /import it doesn't find anything.

In the docker app on unraid of immich, I have the path for import set to my /mnt/user/media/photos share that family uses smb private access to read and write on the network. Each computer has a drive mapped in windows, and each member of the family has an unraid account that they login to that share with read write access granted.

How do I get everyone to see our collective album in immich? I can sync via phones just fine, but the existing large collecting we have I cannot get added.

spark sentinelBOT Mar 2, 2024, 1:02 AM

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:wave: Hey @ashen arrow,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker compose ps docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

:blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: I have read applicable release notes.
:blue_square: I have reviewed the FAQs for known issues.
:blue_square: I have reviewed Github for known issues.
:blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
:blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

zealous nymph Mar 2, 2024, 1:04 AM

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Did you add an external path for the user ?

ashen arrow Mar 2, 2024, 1:05 AM

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Yes I have.
I am trying to get the logs but as it is a unraid docker app, I'm unable to get them from within the docker bash.

zealous nymph Mar 2, 2024, 1:05 AM

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What are the file permissions in your /import folder ?

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I'm unable to get them from within the docker bash.

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What does it mean ?

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docker exec -it Immich ls /import shows nothing ?

ashen arrow Mar 2, 2024, 1:07 AM

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zealous nymph Mar 2, 2024, 1:07 AM

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That's an issue, it should not be root:root

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Can you try with the same permission with the files mapped to the /photos volume ?

ashen arrow Mar 2, 2024, 1:08 AM

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Sure photos is:

zealous nymph Mar 2, 2024, 1:08 AM

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Should be nobody:users

zealous nymph Mar 2, 2024, 1:08 AM

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ashen arrow Sure photos is:

that's inside the container right ?

ashen arrow Mar 2, 2024, 1:09 AM

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Correct

zealous nymph Mar 2, 2024, 1:09 AM

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Yeah, nobody:users is outside, from your unraid machine

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Can you confirm ?

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I don't like changing file permissions inside a container lol

ashen arrow Mar 2, 2024, 1:11 AM

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Forgive me, how do I verify that?

zealous nymph Mar 2, 2024, 1:12 AM

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on your unraid machine, just go to /mnt/users/immichphotos and execute ls -la *

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in the terminal

ashen arrow Mar 2, 2024, 1:12 AM

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zealous nymph Mar 2, 2024, 1:14 AM

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yeah, so you have to update the container permissions or the folder permissions mounted to your /import volume

ashen arrow Mar 2, 2024, 1:14 AM

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inside the docker yeah?

zealous nymph Mar 2, 2024, 1:14 AM

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outside should be easier

ashen arrow Mar 2, 2024, 1:15 AM

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But it's supposed to be nobody:users?

zealous nymph Mar 2, 2024, 1:15 AM

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But I don't know your setup and what are the repercussions with your smb shares

zealous nymph Mar 2, 2024, 1:15 AM

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ashen arrow But it's supposed to be nobody:users?

by default, yes

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so just execute chown -R nobody:users /mnt/users/Media

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if you're having issues with the smb shares, just go back with chown -R root:root /mnt/users/Media

ashen arrow Mar 2, 2024, 1:18 AM

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Ok I still access my shares just fine

zealous nymph Mar 2, 2024, 1:18 AM

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nice

ashen arrow Mar 2, 2024, 1:18 AM

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But I clicked scan library, and nothing

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in the jobs

zealous nymph Mar 2, 2024, 1:20 AM

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Can you access photos from the container?

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docker exec -it Immich ls /import ?

ashen arrow Mar 2, 2024, 1:21 AM

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Nothing.

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that command returns nothing

zealous nymph Mar 2, 2024, 1:23 AM

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Weird

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Are you sure the folder mounted to /import is correct then ?

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Is /mnt/users/Media/Pictures valid ?

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In unraid it should be /mnt/user/

ashen arrow Mar 2, 2024, 1:26 AM

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Wow. I feel like such a moron

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It's coming through now!

zealous nymph Mar 2, 2024, 1:26 AM

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Is everything working well?

ashen arrow Mar 2, 2024, 1:27 AM

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Sure looks like it! Could I ask you one other question while you're here?

zealous nymph Mar 2, 2024, 1:27 AM

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Amazing !

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Of course

ashen arrow Mar 2, 2024, 1:27 AM

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Is there a way to have this library accessible to my wife?

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On her account?

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And have each our own cell phone album for syncing?

zealous nymph Mar 2, 2024, 1:27 AM

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Yep, you can give her access to the external library

ashen arrow Mar 2, 2024, 1:28 AM

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PERFECT. Just by doing the same thing on her account?

zealous nymph Mar 2, 2024, 1:28 AM

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Yesssss

ashen arrow Mar 2, 2024, 1:28 AM

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pointing it to /import?

zealous nymph Mar 2, 2024, 1:28 AM

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The external path is here so you can restrict what she has access to

ashen arrow Mar 2, 2024, 1:30 AM

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?

zealous nymph Mar 2, 2024, 1:30 AM

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If you are okay with the fact that she can have access to all files in your /import folder, then yes, do the same thing

zealous nymph Mar 2, 2024, 1:30 AM

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ashen arrow

looks good

ashen arrow Mar 2, 2024, 1:32 AM

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You rock!

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Thank you SO MUCH

zealous nymph Mar 2, 2024, 1:34 AM

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You’re welcome, enjoy Immich 😄

#Cannot get new Immich installation to pull in Picture share from Unraid server.

References

Checklist