External Paths worked and then they didn't

[ivory bane]

I was able to finally get immich to see an external library. It imported only a handful of the files. I thought maybe something went wrong so I deleted the external library completely and then tried re-adding. Now nothing is showing up. I can include whatever you need to help me figure this out.

[scenic loom]

:wave: Hey @ivory bane,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[scenic loom]

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

[tacit thunder]

Please upload the info request by the bot.
Plus screenshots of the UI where you are configuring things