Immich and web-ui doesn't work

[merry owl]

Since the new update, immich has stopped working. I have checked Redis and Postgres, and the logs show nothing. I have installed Immich multiple times, but the error exists. Here is an Immich thread on the Unraid community website; others had a similar issue, but I couldn't figure out what was happening. https://forums.unraid.net/topic/146106-immich-docker-self-hosted-google-photos-setup/

[gleaming sundial]

You need to change the postgres container image to tensorchord/pgvecto-rs:pg14-v0.2.0

[proper talon]

:wave: Hey @merry owl,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[merry owl]

same error. I have been fighting this issue for more than 3/4 days now.

[gleaming sundial]

You will need to read the update guide in release note version 1.95.0 Probably @nova plinth can give you some pointer

[nova plinth]

I don’t understand your setup, your’e using the AIO immich image, with the standard Postgres image and redis with the dockers-compose plugin ?

[merry owl]

First, I had immich docker-composer.yml; after the new update, it stopped working, then I thought immich docker container from the unraid store would work, but it has the same issue.

[nova plinth]

The last error means that your immich container can’t connect to the redis container

[merry owl]

I tried the method posted on the immch website; here are the logs. It has a different error than the initial one.

https://immich.app/docs/install/unraid/

[gleaming sundial]

Can you restart the whole stack?

[merry owl]

It’s the same issue. I’m not sure what’s happening.