grizzled caveBOT Feb 14, 2024, 2:29 AM

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:wave: Hey @lyric idol,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker compose ps docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

:blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: I have read applicable release notes.
:blue_square: I have reviewed the FAQs for known issues.
:blue_square: I have reviewed Github for known issues.
:blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
:blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

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@lyric idol uploaded

📎 docker-compose.yml

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@lyric idol uploaded

📎 env.txt

lyric idol Feb 14, 2024, 2:35 AM

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gonna try configuring https with nginx, maybe its a problem with that, had problems in the past with other programs hating http

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nvm nginx hates me and borked itself

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NVM SO SORRY i just realized i had two EXACT PORTS listed for separate docker composes. so sorry! idk how to close this

grizzled caveBOT Feb 14, 2024, 2:45 AM

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This thread has been closed. To re-open, use the button below.

lyric idol Feb 14, 2024, 2:45 AM

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there

regal bane Feb 14, 2024, 2:46 AM

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Your docker compose is wrong as well though. The mount points should be the same between the microservices and server container

lyric idol Feb 14, 2024, 2:46 AM

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oh? thanks for the tip 👍

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oh im still having the problem 😦

regal bane Feb 14, 2024, 2:50 AM

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You specify immich.env as the environment file. You have that in the same directory as your docker compose?

lyric idol Feb 14, 2024, 2:50 AM

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i just have it as .env but yeah 🙂

regal bane Feb 14, 2024, 2:50 AM

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Then it needs to be just called .env

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Not immich.env

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Also this is a very old compose. Type sense and the proxy container no longer exist

lyric idol Feb 14, 2024, 2:51 AM

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immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:release
entrypoint: ["/bin/sh", "./start-server.sh"]
volumes:
- /compose/immich/upload:/usr/src/app/upload
env_file:
- immich.env
depends_on:
- redis
- database
- typesense
restart: always

heres immich-server

lyric idol Feb 14, 2024, 2:51 AM

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regal bane Also this is a very old compose. Type sense and the proxy container no longer ex...

oh? im running omv7 beta so is that why?

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it had add from example for compose

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getting a new compose file 1 second...

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.-.

mb

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welp i dont think im doing this right, have you or anyone installed on omv6 or 7?

regal bane Feb 14, 2024, 2:56 AM

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Not sure what omv is, I just use docker in linux. If you are able to use docker compose methods though I would recommend following the guide found here: https://immich.app/docs/install/docker-compose/

lyric idol Feb 14, 2024, 2:57 AM

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omv is open media vault, a nas os

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their docker compose is kinda sorta janky ngl

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im gonna drag and drop the files and edit them, is that good to do? i cant use cli for compose with this

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this is how my docker compose section looks, no cli

regal bane Feb 14, 2024, 2:59 AM

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The files in that link are the default's recommended. You should edit the upload location to be wherever you want the photos stored.

lyric idol Feb 14, 2024, 3:00 AM

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thanks a trillion!

regal bane Feb 14, 2024, 3:00 AM

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Sure, sorry just not familiar with how OMV manages docker things might have to do a little experimenting and see if can get to work.

lyric idol Feb 14, 2024, 3:00 AM

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ah okay thanks

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should i keep u posted on how omv decides to box it?

regal bane Feb 14, 2024, 3:01 AM

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Sure you can keep this thread open and post your findings

lyric idol Feb 14, 2024, 3:01 AM

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alr tyvm

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the docker compose has no "compose data path" things??

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oh .env

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Failed to execute command 'export PATH=/bin:/sbin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin; export LANG=C.UTF-8; export LANGUAGE=; docker compose --file '/compose/immich/immich.yml' --env-file '/compose/immich/immich.env' --env-file '/compose/global.env' up -d 2>&1': env file /compose/immich/.env not found: stat /compose/immich/.env: no such file or directory

OMV\ExecException: Failed to execute command 'export PATH=/bin:/sbin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin; export LANG=C.UTF-8; export LANGUAGE=; docker compose --file '/compose/immich/immich.yml' --env-file '/compose/immich/immich.env' --env-file '/compose/global.env' up -d 2>&1': env file /compose/immich/.env not found: stat /compose/immich/.env: no such file or directory in /usr/share/openmediavault/engined/rpc/compose.inc:717
Stack trace:
#0 /usr/share/php/openmediavault/rpc/serviceabstract.inc(622): OMVRpcServiceCompose->{closure}()
#1 /usr/share/openmediavault/engined/rpc/compose.inc(692): OMV\Rpc\ServiceAbstract->execBgProc()
#2 [internal function]: OMVRpcServiceCompose->doCommand()
#3 /usr/share/php/openmediavault/rpc/serviceabstract.inc(122): call_user_func_array()
#4 /usr/share/php/openmediavault/rpc/rpc.inc(86): OMV\Rpc\ServiceAbstract->callMethod()
#5 /usr/sbin/omv-engined(535): OMV\Rpc\Rpc::call()
#6 {main}

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whelp

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ill put this in omv discord too, see if anyone finds whats up

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OH IM DUMB i forgot to name the .env

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and everything else.

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alr im gonna try smthn different

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ima try cli using putty, this should be janky 🙂

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crossing fingers and toes hoping this works

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it didnt

lyric idol Feb 14, 2024, 3:46 AM

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so now i installed, but its not loading after i enter the port

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i followed the tutorial to a T. its still not working. 😦

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im gonna try again tomorrow, i am very tired. thank you SO much for your help along the way. have a good day/night/evening/whatever time it is

neon copper Feb 14, 2024, 9:04 AM

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when you say it’s not working, what do you mean by that? based on your screenshot it looks like your new compose file is missing the server and microservices container

regal bane Feb 14, 2024, 12:14 PM

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Sorry had to go to bed last night. But yes please upload new compose, env, and server logs

lyric idol Feb 14, 2024, 1:12 PM

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It just won’t show up

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I used the new docker compose on the GitHub

regal bane Feb 14, 2024, 1:56 PM

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Please post your compose, env, and server / microservice container logs will give more info 🙂

lyric idol Feb 14, 2024, 2:10 PM

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lemme try

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OH NO ITS GONE

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no logs, nothing

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that is very not good

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lemme check cli rq

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nope its all gone

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welp, good thing abt docker is that its easy to get another container

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can i get help installing? i feel the tutorial i watched... wasnt "accurate"

peak root Feb 14, 2024, 2:15 PM

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Youtube tutorials are pretty much bound to be outdated

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Try our official install docs https://immich.app/docs/install/docker-compose

lyric idol Feb 14, 2024, 2:17 PM

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alr ty

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ive tried this

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ill try again, but can it be to where i dont use cli?

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tell u what ill try with cli, and see how i can bend it and make it work

regal bane Feb 14, 2024, 2:20 PM

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I am not sure how omv works with docker so I can't comment. Sorry.

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I saw you have portainer running, you can try the portainer setup guide as well: https://immich.app/docs/install/portainer/

lyric idol Feb 14, 2024, 2:27 PM

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You can find documentation for all the supported env variables at https://imm>

The location where your uploaded files are stored

UPLOAD_LOCATION=/srv/dev-disk-by-uuid-8056178f-9719-40ca-bd13-29223b2c0236/back>

The Immich version to use. You can pin this to a specific version like "v1.71>

IMMICH_VERSION=release

Connection secret for postgres. You should change it to a random password

DB_PASSWORD=blankforimmichsupport

The values below this line do not need to be changed

###############################################################################>
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

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whoa

lyric idol Feb 14, 2024, 2:27 PM

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regal bane I am not sure how omv works with docker so I can't comment. Sorry.

thats fine

lyric idol Feb 14, 2024, 2:28 PM

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regal bane I saw you have portainer running, you can try the portainer setup guide as well:...

ah ok thanks, also sorry for the ping JUST realized the reply ping was on, off now

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📎 docker-compose_2.yml

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heres my docker compose.yml

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does this look good (this is the brand new one that im following a tutorial on)

regal bane Feb 14, 2024, 2:36 PM

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You are using portainer correct?

lyric idol Feb 14, 2024, 2:37 PM

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correct 🙂

regal bane Feb 14, 2024, 2:39 PM

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Okay cool. Then yes, that looks good. Just make sure to fill out the env variable section below the compose area 🙂

Also try and remove any immich volumes if they exist from trying before (model-cache, pgdata)

lyric idol Feb 14, 2024, 2:39 PM

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ah okay

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WOW i had 40 volumes from previous immich tries! that might explain a lot HAH

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just tried deploying that and a defined env file and uh

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oh why vscode

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now its deploying

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deployed

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how long does it usually take to have it load up on a port?

regal bane Feb 14, 2024, 2:42 PM

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Maybe a minute? Shouldn't take to long

lyric idol Feb 14, 2024, 2:42 PM

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this happens when i enter the port in the browser

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OH

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RIGHT AS I SAID THAT

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thank you so much for your help!

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im gonna consider donating now

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just needa test drive it for a bit first

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im all set! thank you so much. i am so happyyyy!!!

grizzled caveBOT Feb 14, 2024, 2:45 PM

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