Immich Ignoring iCloud setting

[light tree]

I had enabled the feature that stops photo uploads if the photos are in iCloud. That does not appear to be working on my phone.

[coral field]

:wave: Hey @light tree,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: I have read applicable release notes.
3. :blue_square: I have reviewed the FAQs for known issues.
4. :blue_square: I have reviewed Github for known issues.
5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[warm ridge]

does it means, it still download photos from iCloud?

[light tree]

Logs

[light tree]

So, I still have all my iCloud photos which is my primary data location. Immich is secondary in the sense since its still alpha/beta. With that in mind, I opted to enable the Ignore iCloud Photos which its not honoring.

[warm ridge]

the ignore iCloud Photos is for new photos that has not been upload to Immich, it doesn't applied to the uploaded one

[light tree]

I have been taking new photos daily while on vacation and that hasn't been the case for newly taken photos

[warm ridge]

And those photos are now in iCloud?

[light tree]

Yes, they were in icloud as soon as I snapped the photo since I was on wifi when the picture(s) were taken

[warm ridge]

and when you run upload, does it show the progress bar of downloading the asset from iCloud?

[light tree]

No I don't see that

[spring laurel]

They will be on iCloud and also stored locally I expect, I don't think the iPhone offloads them instantly

The ignore iCloud option doesn't ignore assets that are in iCloud AND on the phone, only assets that are only in iCloud