#Updating changed settings

1 messages · Page 1 of 1 (latest)

sinful pendant
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Hello there,

I recently updated Immich and what previously was setup (in portainer) I believe has changed. I have a raspberry pi 4 with an external HDD plugged in via USB. My previous setup was specified to save uploads to my external HDD, yet now when I log in, the app says I´ve used 10gb/60gb (the SD card on the raspberry pi). How can I change it back to saving everything on the HDD? thanks in advance

fiery marlinBOT
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:wave: Hey @sinful pendant,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :ballot_box_with_check: I have tried an incognito window, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

sinful pendant
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external HDD is /media/skyhawk

fiery marlinBOT
narrow lily
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That sounds like your external hdd isn't mounted properly

sinful pendant
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thanks for your time

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what do you mean ?

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i can access it via ssh