Unable to get immich backup container working

[safe wave]

I'm not sure why I'm running into a issue getting the backup container runnign

[red delta]

:wave: Hey @safe wave,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
• Typesense: You can't fix this. Just wait until we get rid of it. Sorry.

Checklist

1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :ballot_box_with_check: I have tried an incognito window, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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If this ticket can be closed you can use the /close command, and re-open it later if needed.

@safe wave uploaded

@safe wave uploaded

@safe wave uploaded

[red delta]

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

[safe wave]

Used https://immich.app/docs/administration/backup-and-restore as guide

Also commenting out the backup container allows immich to run fine no issue

[fathom snow]

Sounds like you might have a partial download for the image. Maybe backup the database manually and then try cleaning the docker image cache and try again

[safe wave]

Yeah this did happen my mac spontaniously crashed and rebooted

[fathom snow]

That would make sense with the given results

[safe wave]

how do you clear docker image cache?

I have tried docker system prune -a

and restoring from a backup but still runinto this issue

[fathom snow]

You can try deleting the file it is trying to rename it to

The other thing that comes to mind is making sure you are using a fairly recent docker engine version

[safe wave]

Docker version 24.0.6, build ed223bc

Docker desktop on my mac indicates I'm on the latest version

[safe wave]

rm: /var/lib/docker/image/overlay2/layerdb/tmp/write-set-444694822: No such file or directory

[fathom snow]

The other one

[safe wave]

rm: /var/lib/docker/image/overlay2/layerdb/sha256/a2d7501dfb3541f3d736125cdfd748618194f60cbb5c63f4de67a92530899628: No such file or directory

[fathom snow]

Great lol

You are doing with sudo?

[safe wave]

ah no

[safe wave]

same result

I may just nuke docker desktop later and reinstall it from scratch

another possibility is my mac mini or its internal boot ssd is failing

recently when doing a docker compose up my postgress database went corroupt causing my typsesense database and postgress container to reboot a lot

latter when trying to docker compose up immich lost the database and treated it as a new install

I restored a backup making it stable for now

[fathom snow]

That doesn't sound good

What hardware is this running on?

[safe wave]

it is a 2011 mac mini

[fathom snow]

Is the SSD pretty old?

[safe wave]

tbh idk

it was sitting in my basement

[safe wave]

I'm not even sure if its the ssd my macs sata cable or mother board header

[safe wave]

I'm also using opencore legacy patcher

to many variables 🫠

[fathom snow]

This is officially beyond my area of expertise now 😁

[safe wave]

but a partial download could cause this issue correct?

I'll try to tinker with it a bit later

[fathom snow]

From what I briefly read, yes that looks correct as well

[safe wave]

I just set up a cron script at the end for the time being