iOS places not visible | Immich | Page 1

surreal wagon Nov 16, 2023, 7:51 PM

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Since I have upgraded to version 1.86 places do not show up in the iOS app. I don't see any message but just a screen with a questionmark. Everything else is working perfectly! Any idea how I can solve this issue?

frosty cedar Nov 16, 2023, 8:04 PM

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Are you using AIO image?

surreal wagon Nov 16, 2023, 8:08 PM

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Never heard of that. Anything I can provide?

quartz delta Nov 16, 2023, 8:09 PM

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Are you on unraid?

surreal wagon Nov 16, 2023, 8:13 PM

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Installation is on a Synology NAS with DSM 7.2 in a docker container.

frosty cedar Nov 16, 2023, 8:14 PM

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Are you using docker-compose?

surreal wagon Nov 16, 2023, 8:16 PM

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I am using portainer

frosty cedar Nov 16, 2023, 8:18 PM

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can you access the map and places from the web app?

surreal wagon Nov 16, 2023, 8:20 PM

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Yes. I can also access the map on iOS but not places

frosty cedar Nov 16, 2023, 8:22 PM

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Can you grab the mobile logs?

surreal wagon Nov 16, 2023, 8:24 PM

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📎 Immich_log_2023-11-16T212246.720236.csv

frosty cedar Nov 16, 2023, 8:26 PM

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🤔

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not seeing errors there

surreal wagon Nov 16, 2023, 8:27 PM

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Yes I have not seen anything either

frosty cedar Nov 16, 2023, 8:27 PM

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try to log out and log back in?

surreal wagon Nov 16, 2023, 8:29 PM

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I just logged out and back in, but issue is still there

frosty cedar Nov 16, 2023, 8:29 PM

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🤔

surreal wagon Nov 16, 2023, 8:32 PM

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I removed my typesense volume and restarted the stack to let typesense reindex from scratch earlier today, since I had the other issue with "Null check operator ...". This has been solved, but places are not visible

frosty cedar Nov 16, 2023, 8:39 PM

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surreal wagon I removed my typesense volume and restarted the stack to let typesense reindex f...

places are not query from Typesense though

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anything showing up in the server container?

surreal wagon Nov 16, 2023, 8:44 PM

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they are all running. don't see any message

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shall i restart the whole stack?

frosty cedar Nov 16, 2023, 8:50 PM

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surreal wagon shall i restart the whole stack?

yeah might as well try that

surreal wagon Nov 16, 2023, 9:09 PM

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i restarted the whole stack but didn't help. Then I restarted Synology, but still the same issue.

frosty cedar Nov 16, 2023, 9:18 PM

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probably a client issue

surreal wagon Nov 16, 2023, 9:29 PM

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I guess so since the web app is working perfectly fine

frosty cedar Nov 16, 2023, 9:31 PM

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can ytou check the app log one more time after you visit the page?

surreal wagon Nov 16, 2023, 9:34 PM

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📎 Immich_log_2023-11-16T223338.623901.csv

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still nothing special

frosty cedar Nov 16, 2023, 9:37 PM

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🥲

surreal wagon Nov 22, 2023, 7:47 PM

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I tried to trouble shoot this issue, but am still not able to get it resolved. I am now on the newest version. The strange thing is, it is only with one user where I have a problem with this. It works perfectly with other users. Any idea why?

surreal wagon Dec 4, 2023, 1:44 PM

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Just wanted to give an update to this topic. Yesterday I changed the storage label of my user, ran the storage migration job and today I can see all the places again in the App. So problem is solved.

#iOS places not visible