#500 internal error when trying to login with mobile

1 messages · Page 1 of 1 (latest)

haughty eagle
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Hi, I recently update server to 1.79.1 and have several problems:

  1. If the mobile app (v1.79.0) already logged in, everthing is fine. However, a new phone with the app same version cannot login, with therror message 500 internal error. The phone that already logged in before, now that I log out, I cannot log in again, same error (500)
  2. On web app, any clip uploaded by the mobile app (when it was still logged in) will have broken thumbnail and playback. However, hovering it, and it plays (with the visual quality, i guess it plays from the encoded, not the origina). I can also download the orignal clip. Thumbnails of picture is not broken.

There are some logs (LOG_LEVEL=verbose): (see comments)

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from _server:
OPError: expected 200 OK, got: 404 Not Found
at processResponse (/usr/src/app/node_modules/openid-client/lib/helpers/process_response.js:41:11)
at Issuer.discover (/usr/src/app/node_modules/openid-client/lib/issuer.js:179:18)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async AuthService.getOAuthClient (/usr/src/app/dist/domain/auth/auth.service.js:245:24)
at async AuthService.generateConfig (/usr/src/app/dist/domain/auth/auth.service.js:146:22)
at async /usr/src/app/node_modules/@nestjs/core/router/router-execution-context.js:46:28
at async /usr/src/app/node_modules/@nestjs/core/router/router-proxy.js:9:17
[Nest] 7 - 09/27/2023, 12:31:31 AM ERROR [ExceptionsHandler] expected 200 OK, got: 404 Not Found
OPError: expected 200 OK, got: 404 Not Found
at processResponse (/usr/src/app/node_modules/openid-client/lib/helpers/process_response.js:41:11)
at Issuer.discover (/usr/src/app/node_modules/openid-client/lib/issuer.js:179:18)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async AuthService.getOAuthClient (/usr/src/app/dist/domain/auth/auth.service.js:245:24)
at async AuthService.generateConfig (/usr/src/app/dist/domain/auth/auth.service.js:146:22)
at async /usr/src/app/node_modules/@nestjs/core/router/router-execution-context.js:46:28
at async /usr/src/app/node_modules/@nestjs/core/router/router-proxy.js:9:17

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from _microservice (no error or warning):
[Nest] 7 - 09/27/2023, 12:30:05 AM LOG [MetadataExtractionProcessor] Reverse geocoding is enabled
[Nest] 7 - 09/27/2023, 12:30:05 AM LOG [MetadataExtractionProcessor] Initializing Reverse Geocoding
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [MetadataExtractionProcessor] Reverse Geocoding Initialized
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [SearchService] Running bootstrap
[Nest] 7 - 09/27/2023, 12:30:15 AM DEBUG [TypesenseRepository] albums-v2 collection has 3 documents
[Nest] 7 - 09/27/2023, 12:30:15 AM DEBUG [TypesenseRepository] assets-v8 collection has 4262 documents
[Nest] 7 - 09/27/2023, 12:30:15 AM DEBUG [TypesenseRepository] faces-v1 collection has 1862 documents
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [TypesenseRepository] Schema up to date: assets/assets-v8
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [TypesenseRepository] Schema up to date: albums/albums-v2
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [TypesenseRepository] Schema up to date: faces/faces-v1

[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [TypesenseRepository] Alias mapping: [{"collection_name":"faces-v1","name":"faces"},{"collection_name":"albums-v2","name":"albums"},{"collection_name":"assets-v8","name":"assets"}]
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [TypesenseRepository] Collections needing migration: {"assets":false,"albums":false,"faces":false}
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [NestApplication] Nest application successfully started +7ms
[Nest] 7 - 09/27/2023, 12:30:15 AM LOG [ImmichMicroservice] Immich Microservices is listening on http://[::1]:3002 [v1.79.1] [PRODUCTION]

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I don't know where else I can debug....

haughty eagle
dapper shore
haughty eagle
# dapper shore Can you login via local IP?

on mobile, using web, I can access both using local domain (local.lan) and local IP (192.168.1.107); one mobile, using app, when hitting "next", it says 500 internal server error, if I set a bogus IP (169.1.1.1), it expectedly says "server not reachable"

dapper shore
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What is the url did you put in the app? Have you made sure to have /api at the end?

haughty eagle
# dapper shore What is the url did you put in the app? Have you made sure to have /api at the e...

with :

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anyway, for any of these, where can I see log / debug? Especially for 5xx logs

dapper shore
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Are you using OAuth on Immich by chance?

dapper shore
haughty eagle
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I haven't, I dont think Oauth was there in 1.72.x, but I can check to make sure there's no configuration related to that

dapper shore
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Oauth has been implemented a long time ago, probably sometimes in 2022. I saw the error message somehow comes from openid-client library, thus the question

haughty eagle
dapper shore
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If you are using local IP instead of local DNS, does it work?

haughty eagle
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btw, I also disable IPv6 for this purpose of testing/debuging.

dapper shore
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So you are using local IP, i.e 192.168.1.107 on the mobile app and it didn't work as well?

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What is your setup look like, is it through the provided docker-compose file?

haughty eagle
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Actually I see that I do have oauth. Let me re-test with Oauth disabled

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Ok, thanks, Oauth was the problem. I'm now in 😄

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Though, I still have the problem with broken thumbnail for video (but not picture, and not encoded video). Shall I create an new thread focusing on that?

dapper shore
haughty eagle
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Can it be reproducible on a clean instance?

no i haven't tried that yet

which browser have you tried? Have you try to run
Chrome, Safari, and a nother phone (Android) that does not have the video locally.

Have you try to run thumbnail generation job for missing one?
Yes, I first run generate for misssing, then run for all. I also run video encoding for all, problem resists