#Thumbnails not showing

1 messages · Page 1 of 1 (latest)

steady crest
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I have set up Immich on Docker (Running on debian on Proxmox)
I have imported my current photos using the import command which looks like it worked.
The issue I am having is that for whatever reason the thumbnails are not working on the browser but are showing on the iOS App
I have attached the log files
thank you

torpid urchin
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This isn’t a very helpful error, sorry.

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@echo compass I think you looked at this recently?

raven sable
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It can't connect to the postgres database, make sure that is running

torpid urchin
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It must be able to connect to the db if it can list assets?

raven sable
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The error is a postgres timeout, so something there must be having a bad time at least

steady crest
echo compass
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Can you right click in the browser, click inspect and check the console tab?

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try {
      const thumbnailPath = this.getThumbnailPath(asset, query.format);
      return this.streamFile(thumbnailPath, res, headers);
    } catch (e) {
      res.header('Cache-Control', 'none');
      this.logger.error(`Cannot create read stream for asset ${asset.id}`, 'getAssetThumbnail');
      throw new InternalServerErrorException(
        `Cannot read thumbnail file for asset ${asset.id} - contact your administrator`,
        { cause: e as Error },
      );
    }

The server error is coming from this block. The cause is only reported in the response

steady crest
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OAuth Redirect URI: http://192.168.3.5:2283/auth/login api/jobs:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error) 31.c757ae21.js:6 Uncaught (in promise) Zcode: "ERR_BAD_RESPONSE"config: {transitional: {…}, transformRequest: Array(1), transformResponse: Array(1), timeout: 0, adapter: ƒ, …}message: "Request failed with status code 500"name: "AxiosError"request: XMLHttpRequest {onreadystatechange: null, readyState: 4, timeout: 0, withCredentials: false, upload: XMLHttpRequestUpload, …}response: {data: {…}, status: 500, statusText: 'Internal Server Error', headers: {…}, config: {…}, …}[[Prototype]]: Error

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that's what it is showing

raven sable
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How is the resource usage on your server?

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CPU/RAM/etc

steady crest
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not too bad I would say , the disk read/write is also within normal

echo compass
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ram is looking pretty rough, though i don't know if it would cause this issue

steady crest
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Thanks , I will increase the allocated ram and try again

thin tapir
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Have the job: finished running?

steady crest