help-desk-support

New beta timeline issues. 7 messages

Aug 1, 2025, 12:44 PM Mobile Question

extract metadata always at 1 active 0 waiting 85 messages

Aug 1, 2025, 11:58 AM Question Ready

Are we supposed to update the docker-compose.yml file when upgrading? 15 messages

Aug 1, 2025, 11:19 AM Question Ready

Photo orientation 3 messages

Aug 1, 2025, 10:34 AM Usage Web Mobile

database backup not working 25 messages

Aug 1, 2025, 8:31 AM Question

FACE DETECTION "Refresh" fail to queue and run. Is it a known bug on Truenas Scale? 15 messages

Aug 1, 2025, 8:09 AM Question Server Ready

Using old version of Redis 4 messages

Aug 1, 2025, 7:55 AM Question

update to latest version issue. 63 messages

Aug 1, 2025, 6:48 AM Solved Question

Mobile app doesn't show server version after first startup 25 messages

Aug 1, 2025, 6:15 AM Usage Mobile Ready

Force App Logout on Device Revocation – App Remains Logged In and Misbehaves 6 messages

Aug 1, 2025, 6:13 AM Usage Web Mobile

Immich windows docker setup issues after the latest update 27 messages

Aug 1, 2025, 4:26 AM Setup Question Server Ready

1.137.1 issue with redis 2 messages

Aug 1, 2025, 4:18 AM Server Ready

Updated unraid CA docker container to 1.137.1, can't solve inconsistent media location 7 messages

Aug 1, 2025, 4:13 AM Setup Question Ready

"Detected an inconsistent media location" 6 messages

Aug 1, 2025, 2:02 AM Setup Question Server Ready

Complete uninstall instructions 10 messages

Aug 1, 2025, 1:38 AM Question Server Ready

All thumbnails are randomly pink 3 messages

Jul 31, 2025, 10:45 PM Mobile

Some general questions 47 messages

Jul 31, 2025, 9:57 PM Server Question

Migrate Immich Server to TrueNas 12 messages

Jul 31, 2025, 8:39 PM Setup Server Question

When will F-Droid Updates available? 10 messages

Jul 31, 2025, 8:24 PM Mobile Question

Home Assistant integration unable to connect 14 messages

Jul 31, 2025, 5:51 PM Question Ready

Wrong people count 5 messages

Jul 31, 2025, 5:50 PM Question Ready

immich localhost and stored inside external SSD? 22 messages

Jul 31, 2025, 3:59 PM Question

PostgresError: multiple primary keys for table "geodata_places" are not allowed 3 messages

Jul 31, 2025, 3:07 PM Solved Server

Error 502 (web via proxy) and 404 (localhost) 26 messages

Jul 31, 2025, 1:17 PM Question Web Server Ready

Storage template engine turned on, /upload directory new folders still created 4 messages

Jul 31, 2025, 12:59 PM Question Ready

Some kind of database screwup/microservices issue 67 messages

Jul 31, 2025, 11:50 AM Server Ready

immich vm "busy" 80-95 % since update to newest version 7 messages

Jul 31, 2025, 11:31 AM Server Question

Add partner photos to album 6 messages

Jul 31, 2025, 10:05 AM Usage Question

Storage Template Migration with External Library 21 messages

Jul 31, 2025, 9:13 AM Setup Server Question

Need to transfer Immich from docker Debian 12 to windows 10 73 messages

Jul 31, 2025, 7:01 AM Question

How can I upload an album on my phone to a differently named album on my server? 9 messages

Jul 31, 2025, 12:18 AM Mobile Question

Immich Postgres constantly restarting 8 messages

Jul 30, 2025, 11:23 PM Setup

Issue with extra anonymous volumes in backup container 23 messages

Jul 30, 2025, 9:08 PM Setup Question Server Ready

Many assets appear offline 4 messages

Jul 30, 2025, 8:56 PM Question

Issue with beta timeline duplicates 46 messages

Jul 30, 2025, 8:41 PM Mobile Ready

Network 7 messages

Jul 30, 2025, 8:40 PM Setup Usage Question Ready

is there any solution for immich crash? 81 messages

Jul 30, 2025, 7:24 PM Usage Mobile Ready

Immich Server Docker Container Permission Issues 49 messages

Jul 30, 2025, 5:27 PM Setup Ready

Setting server replicas with helm 7 messages

Jul 30, 2025, 4:49 PM Setup Server Question

Issue after changing hard drive 14 messages

Jul 30, 2025, 4:08 PM Setup Server Question

How to optimize storage 3 messages

Jul 30, 2025, 3:57 PM Usage Question

websocket connection failing 4 messages

Jul 30, 2025, 3:08 PM Question Ready

immich_server container failing to start post upgrade (1.122 --> 1.136) 12 messages

Jul 30, 2025, 2:51 PM Setup

Reset face recognition now there are significantly more assets? 5 messages

Jul 30, 2025, 1:04 PM Usage Question

Update `v1.136.0`: PostgresError: relation "idx_originalfilename_trigram" does not exist 14 messages

Jul 30, 2025, 12:55 PM Setup Question Server Ready

Can't unstack photos on mobile (android). 12 messages

Jul 30, 2025, 7:35 AM Question Usage Mobile Ready

v1.136.0 Breaking change upgrade 6 messages

Jul 30, 2025, 3:00 AM Setup Question Ready

does immich compress images on import? 3 messages

Jul 30, 2025, 1:13 AM Usage Question

Updated to V1.136. I followed all the instructions. Lost ALL my photos, library is now empty 202 messages

Jul 29, 2025, 10:33 PM Setup Server

Database Migration Error with v1.136.0 39 messages

Jul 29, 2025, 8:37 PM Setup Server