help-desk-support

Wrong date shown after import 30 messages

Oct 31, 2025, 11:14 AM Web Question Ready Usage Server

Can I somewhere see all OCR results? 4 messages

Oct 31, 2025, 11:07 AM Usage Question

Confusing Dates on the same picture in immich app 5 messages

Oct 31, 2025, 10:57 AM Mobile Question

Socket.io UnauthorizedException: Authentication required 6 messages

Oct 31, 2025, 9:01 AM Question Server Ready

Immich app stuck on logo 8 messages

Oct 31, 2025, 7:52 AM Question Mobile Ready

CUDA errors with OCR 6 messages

Oct 31, 2025, 2:08 AM Server

unable to upload from android after v2.2 3 messages

Oct 31, 2025, 1:34 AM Question Mobile Ready

Immich does not start after 2.2.0 update 17 messages

Oct 31, 2025, 1:16 AM Question

Screen goes gray when viewing metadata for assets in "On this device" 4 messages

Oct 31, 2025, 12:24 AM Mobile

How do I empty trash when using Android immich app? 2 messages

Oct 31, 2025, 12:21 AM Mobile Question

Immich only has 7gb of total storage 12 messages

Oct 31, 2025, 12:03 AM Setup Question Ready

latest 5 messages

Oct 30, 2025, 11:31 PM Server

Error: /usr/src/dist/main.js not found after updating to v.2.2.0 35 messages

Oct 30, 2025, 11:02 PM Setup Solved Question Ready Server

Preferring file updated over created in specific backup folders? 6 messages

Oct 30, 2025, 10:52 PM Usage Question

App crash when opening upload queue – Android 2.2.0 (build 3023) on Samsung S24 Ultra 4 messages

Oct 30, 2025, 10:24 PM Setup Usage Mobile Question

GPS update after image has been uploaded from iOS photos 2 messages

Oct 30, 2025, 10:04 PM Usage Mobile Question

Tried to update again today and keep getting errors. 22 messages

Oct 30, 2025, 9:59 PM Question

OCR Machine Learning errors 4 messages

Oct 30, 2025, 8:17 PM Setup Question Server Ready

OCR ML - ROCM failures 166 messages

Oct 30, 2025, 7:42 PM Question Ready

ROCM Image not available for latest release 6 messages

Oct 30, 2025, 7:20 PM Server Ready

How to sync/fix out of date database 7 messages

Oct 30, 2025, 6:11 PM Server

auto backup and storage template 89 messages

Oct 30, 2025, 5:21 PM Setup

Verify my Immich docker compose: gpu+traefik 45 messages

Oct 30, 2025, 4:46 PM Question Server Ready

New phone, iOS -> android, download library to phone locally? 11 messages

Oct 30, 2025, 2:54 PM Mobile Question

Immich and volume mapping issue 36 messages

Oct 30, 2025, 2:38 PM Setup Question Server Ready

Creating Albums for ~6000 newly added photos 18 messages

Oct 30, 2025, 2:18 PM Usage

Permission error/"Error Loading Image" for some assets added to a album by an invited user 2 messages

Oct 30, 2025, 2:07 PM Question

Deleting from device doesn't free up space 5 messages

Oct 30, 2025, 1:08 PM Question Mobile Ready

Imagelist at map view 5 messages

Oct 30, 2025, 9:02 AM Question

environment variable confusion. 3 messages

Oct 30, 2025, 8:03 AM Setup Server Question

Machine learning server idle cpu usage. 4 messages

Oct 30, 2025, 5:28 AM Question Server Ready

immich server caught in a restart loop 26 messages

Oct 30, 2025, 3:11 AM Question Ready

Unraid - Update is always showing as successful but I'm stuck on v1.138.1 10 messages

Oct 30, 2025, 2:22 AM Question Ready

how often does immich query android albums? 14 messages

Oct 30, 2025, 12:38 AM Mobile Question

Using SSD for app (pgData) and HDD for data, how to configure on TrueNAS Scale? 39 messages

Oct 30, 2025, 12:15 AM Setup Question

external library path invalid 2 messages

Oct 29, 2025, 11:56 PM Setup Question

tar header 7 messages

Oct 29, 2025, 11:05 PM Setup Server Question

OAuth failing on Android app 2.1.0 only: "Missing crucial offline login info" 4 messages

Oct 29, 2025, 8:44 PM Usage Mobile

Devs: reopen autoclosed GH issue, plz "Individuals with archive only photos now showing up in People 3 messages

Oct 29, 2025, 8:09 PM Question

Possible to schedule video transcoding for nightly processing? 5 messages

Oct 29, 2025, 6:42 PM Question

Are there any known issues with iOS 26.1 live HEIC images? 5 messages

Oct 29, 2025, 1:25 PM Usage Mobile

“Backing up your Assets” even though cellular option is off. 3 messages

Oct 29, 2025, 1:23 PM Question

IOS app backup sync fail 137 messages

Oct 29, 2025, 9:45 AM Usage Mobile Question

IOS Sync Stuck 6 messages

Oct 29, 2025, 9:20 AM Mobile

Docker Compose Server install 3 messages

Oct 29, 2025, 2:31 AM Setup Server Ready

Upgraded, and now all my images are missing. 88 messages

Oct 29, 2025, 2:24 AM Question Server Ready

"No linked remote album ID found for local album" 2 messages

Oct 28, 2025, 11:22 PM Usage Solved Mobile

Move Immich from root to user account 20 messages

Oct 28, 2025, 10:59 PM Setup Question Server Ready

Bad advice given, deleted Encoded-videos directory 9 messages

Oct 28, 2025, 10:08 PM Question

Broken iCloud assets were uploaded from iOS (updated title) 69 messages

Oct 28, 2025, 9:11 PM Usage Server Mobile Question