help-desk-support

Questions About the “Per Server” and “Per User” Purchase Options 5 messages

Oct 4, 2025, 11:49 PM Question Ready

Immich diagram for file processing steps 9 messages

Oct 4, 2025, 10:53 PM Question

API error 11 messages

Oct 4, 2025, 9:32 PM Server

`Server is not reachable` error on Immich iOS app when using custom domain, but works using local IP 11 messages

Oct 4, 2025, 9:31 PM Solved Mobile Ready

Is there a way to upload pictures files to an album through a file selector in the Android app? 6 messages

Oct 4, 2025, 9:25 PM Mobile

Immich 2.0.0 on Iphone 6s version 15.8.4 getting stuck 7 messages

Oct 4, 2025, 9:11 PM Mobile

Getting `immich_server | Error: connect ECONNREFUSED 172.19.0.2:6379` after 2.0.1 17 messages

Oct 4, 2025, 8:57 PM Server Ready

Restore library 5 messages

Oct 4, 2025, 8:39 PM Question

Can't start Docker when external library isn't connected 12 messages

Oct 4, 2025, 6:23 PM Question

I made a mistake of upgrading directly to v2.0 from v.1.131.3 12 messages

Oct 4, 2025, 6:19 PM Web Question

Removing Photos Imported with Immich-Go Only 6 messages

Oct 4, 2025, 5:42 PM Usage Question Ready

Issue after update: One device no longer syncing 12 messages

Oct 4, 2025, 5:13 PM Setup Ready

Mobile (iOS & iPadOS) not syncing 10 messages

Oct 4, 2025, 5:10 PM Mobile Ready

Slow syncing on iOS 9 messages

Oct 4, 2025, 5:10 PM Mobile Server Ready Question

Application can't log me in (iOS). 9 messages

Oct 4, 2025, 4:56 PM Setup Ready

Strange Duplication Problem (IOS) 10 messages

Oct 4, 2025, 4:21 PM Question Ready

Just setup - can't access from mobile phone on local network 18 messages

Oct 4, 2025, 3:36 PM Setup

images not loading after transfere from whindows to linux server 15 messages

Oct 4, 2025, 11:03 AM Setup Ready Server Question

Most of my videos doesn't play anymore 39 messages

Oct 4, 2025, 8:24 AM Question

Change User ID after reinstall of immich on truenas 12 messages

Oct 4, 2025, 8:11 AM Question

Library folder structure language 5 messages

Oct 4, 2025, 7:53 AM Question Ready

Need help to update folder structure 2 messages

Oct 4, 2025, 6:40 AM Question

Unable to connect host on Android 6 messages

Oct 4, 2025, 5:35 AM Mobile

Rsync Error when migrating old folder structure to new. What's am I doing wrong? 203 messages

Oct 4, 2025, 5:34 AM Question

Import albums from Piwigo 2 messages

Oct 4, 2025, 12:04 AM Usage Question

can i upgrade straight from v1.126.0 to v2.0.0? 17 messages

Oct 3, 2025, 10:18 PM Question

Need help after upgrading after 3 months(or more). 17 messages

Oct 3, 2025, 8:57 PM Server Ready

Unable to upgrade from 1.132.3 10 messages

Oct 3, 2025, 8:41 PM Question

Help database migration TrueNAS [noob] 129 messages

Oct 3, 2025, 6:52 PM Setup Question

WebUI is not available 5 messages

Oct 3, 2025, 6:28 PM Setup

Lost TrueNAS Scale app during TrueNAS Scale Update 136 messages

Oct 3, 2025, 6:03 PM Setup Question Ready

Backing up from two devices on same iCloud account has created duplicates 6 messages

Oct 3, 2025, 5:30 PM Question Ready

unable to access server 84 messages

Oct 3, 2025, 3:33 PM Server

Manually Assign a (Canine) Face 14 messages

Oct 3, 2025, 2:55 PM Solved Question

Duplicate memories displayed 3 messages

Oct 3, 2025, 12:24 PM Web Mobile Server

Not all images found after update (Truenas) 96 messages

Oct 3, 2025, 12:11 PM Question Ready

Immich jobs are active but don't progress - logs show "no such file or directory" 12 messages

Oct 3, 2025, 11:06 AM Question

Issues while restoring PostgreSQL backup from Immich volume 18 messages

Oct 3, 2025, 10:09 AM Server Question

Is it easier to just backup the immich container instead of the immich database? 17 messages

Oct 3, 2025, 10:04 AM Question Ready

immich_server stops after changing UPLOAD_LOCATION in .env file 9 messages

Oct 3, 2025, 8:24 AM Setup Question Ready

Does anyone know this error? 6 messages

Oct 3, 2025, 7:59 AM Setup Question Server Ready

Download images from Immich to iOS camera roll 9 messages

Oct 3, 2025, 7:32 AM Usage Mobile Ready

unRaid + immich compose + tailscale 4 messages

Oct 3, 2025, 7:18 AM Setup

No CPU Usage, Jobs stuck at 1 Active for Video Transcoding (and probably more) 43 messages

Oct 3, 2025, 6:51 AM Question

Duplicate image backup 6 messages

Oct 3, 2025, 5:41 AM Mobile Ready

Immich app uploading photos after server-side delete 6 messages

Oct 3, 2025, 4:21 AM Mobile Ready

Timeline by month (NOT day) 3 messages

Oct 3, 2025, 4:13 AM Web Question Ready

Updated to 2.0 Stable 41 messages

Oct 3, 2025, 3:27 AM Question Ready

Reverse Proxy Traefik Not Working 13 messages

Oct 2, 2025, 11:58 PM Solved Ready

Jobs process intermittently, some do and some don't 14 messages

Oct 2, 2025, 11:46 PM Question Ready