#unable to generate picture with references.

12 messages · Page 1 of 1 (latest)

old gulchBOT
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Reported by @rare nebula

Bug Report: unable to generate picture with references.
`Steps to Reproduce`

  • Add an imported reference image

  • Use a prompt (even a simple one, like the chibi sticker one).

  • Press Enter

`Expected Result`

It should generate the desired image and display it.

`Actual Result`

He thinks for a moment, gets stuck at the "One last touch..." stage, then tells me, "Unable to generate the image."

`Environment`

All platform (mobile, Browser + Private navigation, Windows app Version : 1.2026.133)

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

rare nebula
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here different screens. It's been since the 18th in the evening I'm stuck with this problem. And I need it for my personal project.

Capture_decran_2026-06-19_171905.png Capture_decran_2026-06-19_182058.png image.png
heady rivet
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me toooooo

rare nebula
# heady rivet me toooooo

I deleted almost all my "library" on Chat GPT, It seems it worked again ? But I'm not sure at 100%
Try it, maybe you'll be able to do pictures again ?

desert ginkgo
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I'm in the same situation as you.

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It works via the browser, but on the PC or mobile app, I have 9 out of 10 bugs.

south canyon
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My generation are stuck at one last tweak and then I got generation failed try again error.

dawn pendant
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Same situation

rare nebula
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Do you guys tried to delete all image in "library zone" ? My issue with it was there. Now it's working well. I hope it can help you