#Unable to load conversation

1 messages · Page 1 of 1 (latest)

pastel oasisBOT
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Reported by @north marsh

Bug Report: Unable to load conversation
`Steps to Reproduce`

click on the conversation on the side menu and error appears ( suddenly the conversation stoped working)

`Expected Result`

to be able to continue the conversation

`Actual Result`

Unable to load conversation 689468a3-cf18-8331-8330-77bfee6dc177

`Environment`

Browser (on desktop app OS doesnt appear the conversation)

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

radiant elbow
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I'm also getting this problem

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I have 7 chats but only this one has this problem and other 6 still works normally

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The bug only exist on app and not web

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I tried to log out and log back in and even deleted to reinstall and still don't work

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Tried refreshing doesn't work

north marsh
raw flume
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Same. For me, it seems to be failing to load any conversation in a Project. It also loses the current Project conversation if I exit voice mode.

fossil ermine
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I have this problem now too

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And I'm locked out of other models

plush cypress
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I've had this before and assume it has various causes. I was working on something and then got upgraded to GPT 5 mid-conversation before I hit 'stop' during thinking and it crashed. Now, I am unable to load conversation 686db670-3270-8013-870f-ad15c4f838a1 - and I also can't delete it from my sidebar, which is annoying too.

radiant elbow
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Anyone have any idea if this is fixed?

tacit falcon
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hope this problems can fix, is still can't use almost 2 day

radiant elbow
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It's ridiculous

idle raft
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I think this is the same thing that's happening to me, and I think it is with conversations in which I have used the voice-to-text feature in the text bar (not Voice mode). This is only occuring in Android app and all conversations are fine in iOS and browser.

radiant elbow
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When will this be fixed

radiant elbow
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It's still happening

fossil rover
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Here is what happened. I tried to use the ChatGTP microphone to speak in the ChatGTP. Then I had to open the settings and allow permissions. After that a message told me that I have to restart the ChatGTP 5. Which I did.
But after restarting I have realized that important chats from July 29th until today was missing. Then I went and I downloaded the chat history I had. And realized that the chats weren't missing inside the conversations.json file. But they were merged into a single file from July 29th until today.
Although even the messages existed inside conversations.json, still doesn't show in my ChatGTP chat bar.
ChatGTP told to send you this....
"Since July 29, all my separate chats have been merged into one conversation named AddClientForm Fix Continuation. I’ve lost the ability to access them individually from the left sidebar. These chats contain important development history for my project. Please investigate and restore the original separate conversations for July 29 – Aug 10.”

radiant elbow
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It's literally been days and this is still happening

urban zephyr
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Just had this happen to me. Well, I guess I'm not in this alone…

radiant elbow
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It's now fixed for me