#ChatGPT 4.0 Not working

1 messages · Page 1 of 1 (latest)

nocturne fractal
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ChatGPT shared link: (optional)

Steps to reproduce:

  1. Can you create Cashflow
    this problem is happen in chatgbt4 and no any chatgbt4 is working it was like almost 12hours already which not working

Expected result:

cash flow topic and preview

Actual result:

Hmm...something seems to have gone wrong.

Additional information

Browser:
OS: MAC OS
CHATGPT version 4.0

Screenshot_2024-04-18_at_15.09.18.png
hollow muralBOT
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Thank you for reporting a bug related to ChatGPT.

If relevant and not already provided, we recommend adding a link to the associated ChatGPT conversation and uploading any relevant images here for easier troubleshooting.

➜ Need to contact OpenAI support? Visit https://help.openai.com
rocky prairie
ivory sand
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same here

For the past two days, ChatGPT 4 has not been working, although the 3.5 model is functioning properly. I have a Plus subscription. I contacted the support team yesterday regarding this issue but received nothing beyond the usual recommendations to check my browser, VPN, cookies, etc. I've tried accessing my account on both Chrome and Edge, cleared all cookies, and attempted to connect in Incognito mode. Additionally, I've checked the mobile version of your official ChartGPT app on iPhone. I'm not using any VPN and am currently located in Europe. I haven't made any changes to the Firewall settings in Windows 11. According to your status website, everything seems fine with all systems operational. However, I'm unable to use ChatGPT 4 as I keep receiving the message "Hmm...something seems to have gone wrong." Upon inspecting the developer console in Chrome, I noticed the following error: POST https://chat.openai.com/backend-api/conversation 500 (Internal Server Error). I've also attempted to connect from various internet providers, including home, office, and mobile data, but unfortunately, without success.

cold roost
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whatever topic when i am using gpt-4 to establish new conversation ,then it would response Hmm...something seems to have gone wrong.,tried many times ,no one want to solve this ?

timid notch
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Adding a +1 here. I'm having the same issue. GPT-3.5 is working fine, but as soon as I switch to GPT-4 or Dall-E, I get the same error message as mentioned by Alekho and ssubsin.

timid notch
cold roost
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same same ,i have tried chrome and edge browser and Android APP ,all not working

opal harbor
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The same issue started yesterday and continuing today. Non of the solutions they provided in help chat works.

sacred glacier
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Same here, glad it’s not just me. Fun fact - just tried different account and GPT-4 works just fine, so this is not an issue on our ends.

untold shuttle
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+1 here, i had this issue since 17 April. I have tried Google (Windows), iOS App and Safari (MacOS). Another friend of mine that has GPT-4 has no issues.

restive oar
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+1 here.

safe basin
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Same problem here. 2 days not working. I'm on Team account. Only 3.5. Support not helping at all.

winged shadow
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+1 here, still having the issue mentioned above.(3.5 ok, 4.0 hmm something went wrong, cleared cache, relog doesnt work)

nocturne fractal
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So it is everyone have same issues right?

timid notch
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Seems like it.

visual rock
cold roost
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such long duration malfunction ,it should be deemed as fraud to the subscribers under the negligible attitude

safe basin
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Report to support chat. It takes few minutes and this is the only option we have.

narrow dome
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Having the same issue foir like two days. 4.0 does not work on any of my systems. iOS, MacOS using Safarti or Chrome, Windows with Chrome. Everywhere the same response, "Hmm...something....". Already reported twice over the chat but that did not help. First got a response but then after providing furher details, no response since yesterday.

mighty prawn
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Same problem since yesterdau

unreal ether
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Having the same issue gpt3.5 works so the problem is isolated to 4.0. I had the same problem since wednesday night. have tried different browsers(edge,chrome firefox), vpn, login and out, clear cache cookie. Tried the android app. But nothing makes a difference.

So basically it is down but i dont know why openai doesnt report it as downtime.

worthy comet
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Same problem.

DIfferent PCs , different browsers and Android app, deleting chats, cache, cookies, re-login, reboot, nothing helps.
Bascially, I am currently paying subscription for nothing.

Support bot just tells me to watch service status, which is green as a summer grass, that was so helpful.

P.S. 3.5 works fine, but i do not use it.

half iron
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same here. This is outrageous!!!

young kettle
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Same here. Keeping all@other options the same, I used another chatgpt plus account and it works normally

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I believe it’s an issue with specific accounts

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Please assist to fix asap

calm fjord
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for me also same error , now they become very never fixing athe issues, because they a monopoly on this AI market may be

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all waste of money for plus subscription

sharp basin
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Here I just re subscribed after being off for two months and going to Claude. I come back and 4-Turbo won't work for me. This is pretty annoying.

dense pagoda
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Hello, i have the same problem from 5 hours ago. Im in France now and dont know how its gonna evolve. Very curious to see y’all talking about exactly the same problem in EUROPE in plus and nobody in OPENAI done any comments. What is happening ???

harsh cove
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hi, had the same problem, seems fixed now

young kettle
ivory sand
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thanks for sorting things out.
it's the first time i've experienced something like this, so it must have been quite serious. it would be helpful if there were reports explaining what happened. that would be great. also, it would have been better to acknowledge the problem right away and put up a banner saying that work is underway, so people don't worry. instead, there were just responses about cookies not being right and maybe vpn issues... not exactly the most reassuring.