GPT - Not accepting files | OpenAI | Page 1

cursive crescent Nov 25, 2023, 11:07 PM

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Hello, I am trying to use the GPT to create my custom chat, but I am receiving a lot of errors and issues. Errors like 500, 404, 403 and so many more.
I would like to know if we have some documentation to read more about it, document limits, how the knowledge should be structured, and things like that.

I tested two different source documents and it failed miserably, then I tested a simple .txt and it worked, but now the only thing that it returns from my custom GPT is Hmm...something seems to have gone wrong.

Do we have any GPT/OpenAI developer that could help me?

I tested big and small files (around 1 megabyte and 250 megabytes)

queen roost Nov 25, 2023, 11:15 PM

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cursive crescent Hello, I am trying to use the GPT to create my custom chat, but I am receiving a...

Hello! Not an OpenAI dev, but just wondering about where you're running into the errors specifically. In the GPT builder, are you attaching knowledge files to the "Create" chat, or uploading them directly in the "Configure" section?

This FAQ article provides some insight into # and size limits of knowledge files. The short version is: up to 10 files, up to 512MB each.

https://help.openai.com/en/articles/8555545-file-uploads-with-gpts-and-advanced-data-analysis-in-chatgpt

cursive crescent Nov 25, 2023, 11:18 PM

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I will take a look at this, thank you so much.
And yes, I was checking the console from Chrome and the network tab, both of them are raising errors.
And yes, I tried to upload it through the Configura section.

queen roost Nov 25, 2023, 11:30 PM

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cursive crescent I will take a look at this, thank you so much. And yes, I was checking the conso...

You're welcome!

Just some speculation, but sometimes errors on the site can be caused by a VPN or conflicting web extension. If it's not the files themselves, is there any chance either of these is relevant to your case?

cursive crescent Nov 25, 2023, 11:56 PM

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I don't think so, I believe there are a few spots they didn't test yet, and I would like to help them out.

strong fractal Nov 28, 2023, 1:33 AM

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queen roost Hello! Not an OpenAI dev, but just wondering about where you're running into the...

Hi - How do you build Knowledge files ? Is there a specific format in which you need to create or generate the knowledge file ?

queen roost Nov 28, 2023, 1:35 AM

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strong fractal Hi - How do you build Knowledge files ? Is there a specific format in which you ...

Knowledge files can be pretty much anything! Basic text, PDFs, and more. Here's a FAQ about those that goes into more depth: https://help.openai.com/en/articles/8555545-file-uploads-with-gpts-and-advanced-data-analysis-in-chatgpt
The basic limits are: up to ten files, up to 512MB each

strong fractal Nov 28, 2023, 1:36 AM

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I read this - but cant still understand how a CSV file , PDF file or a document file will make sense to the GPTBuilder without a context

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I have sales data of multiple brands in different formats - PDF , worksheets etc - How would i label them ? or all that happens by magic ?

queen roost Nov 28, 2023, 1:41 AM

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strong fractal I read this - but cant still understand how a CSV file , PDF file or a document ...

You can use the instructions of the GPT to tell it generally how to interact with them, or you can request that it search your knowledge files in a chat.

As for labeling different files, just unique file names should do!

strong fractal Nov 28, 2023, 1:43 AM

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https://tenor.com/view/that's-incredibly-generous-of-you-ben-stone-manifest-that-is-really-kind-of-you-you-are-extremely-kind-gif-11505584248858091240

Tenor

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Will try - Thanks for your kindness.

#GPT - Not accepting files