"Something went wrong" on every prompt

[half steppe]

**Steps to reproduce:**
> 1. Logout, then Login
> 2. select a model
> 3. Write a prompt and hit Enter
No VPN
every other site works.
Another person from our household also has a Plus account and everything works on the same network.

**Expected result:**
> Anything except "Something went wrong. If this issue persists please contact us through our help center at help.openai.com."

**Actual result:**
> every prompt results in an error "Something went wrong. If this issue persists please contact us through our help center at help.openai.com."
POST Request: "https://chat.openai.com/backend-api/conversation" status is 403 Forbidden.

**Additional information**
> Browser 1: Google Chrome 114.0.5735.134 (Official version) (64-bit)
> Browser 2: Microsoft Edge 114.0.1823.51 (Official) (64-bit)
> OS: Windows 10 Home - 64-bit

[fleet ginkgo]

can you send me the response headers from the 403 response?

[junior mica]

I'm having the same exact issue

[river falcon]

I'm having the same isue as you and thewalkers

[fleet ginkgo]

can you send me the response headers from the 403 response?

[whole dove]

ive gotten these errors on all my devices all day

[fleet ginkgo]

@whole dove yes, that is a different issue we were having yesterday. Sorry about that.

[half steppe]

Do you mean response or request headers? Seems that there is no response.

[half steppe]

ok, my bad. Response header is available:

HTTP/1.1 403 Forbidden
Date: Thu, 22 Jun 2023 21:07:27 GMT
Content-Type: text/html; charset=UTF-8
Connection: close
Cross-Origin-Embedder-Policy: require-corp
Cross-Origin-Resource-Policy: same-origin
Permissions-Policy: accelerometer=(),autoplay=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()
X-Frame-Options: SAMEORIGIN
cf-mitigated: challenge
Cache-Control: private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Expires: Thu, 01 Jan 1970 00:00:01 GMT
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Content-Type-Options: nosniff
Cross-Origin-Opener-Policy: same-origin
Referrer-Policy: same-origin
X-Robots-Tag: nofollow
Server: cloudflare
CF-RAY: 7db77600df4a3510-WAW
alt-svc: h3=":443"; ma=86400
Transfer-Encoding: chunked

[fallow pier]

I'm having the same exact issue

[shy rivet]

help please, I've already trying all:(

[fleet ginkgo]

This is a different kind of error. Try using firefox. If that works you likely have something like NordVPN and Web Protection running.

[wet eagle]

Hi, im having the same kind of error, it suddenly started occurring 2 wks ago and im unable to resolve it.
Strangely, this error only appears on one device, ive tried using other devices and it works fine but im sure that i dont have a vpn/web blocker on or anything

[shy rivet]

You were right! Actually works, with firefox

[shy rivet]

You should try with firefox too

[fleet ginkgo]

To me that indicates you have NordVPN on and it is causing issues on chrome based browsers.

[wet eagle]

I just tested Microsoft Edge, and it doesn't work either. Strangely the error doesn't occur on my other devices where I use google chrome.

[wet eagle]

Firefox actually worked for me too!
Though, I don't actually understand why it doesn't work with my Chrome considering that it was working perfectly fine before until the error suddenly came up ¯_( º ~ º )_/¯

[fleet ginkgo]

It's NordVPN and Chrome based browsers

[fallow pier]

YES! that was the problem!!

Edge had same problem. so it's definitely NordVPN.

[half steppe]

I don't have NordVPN or any other VPN active. But it still seems to be browser related problem. Chrome and Edge do not work. Firefox works. Avast could be the culprit but disabling it does not help.
Any other ideas what could cause problems with Chrome based browsers on Windows 10?

[half steppe]

test

[celest frost]

Cf-Mitigated: challenge still hapenning :) shouldn't you guys actually implement the challenge?

just a disclaimer: yeah it's NordVPN the one causing it to challenge in the first place, but not he VPN functionality, anyone with NordVPN installed and running will get that error due to the threat protection feature