#Flagged account or phone number unable to register

17 messages · Page 1 of 1 (latest)

spark pasture
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**Steps to reproduce:**
> 1. Trying to register new account 
> 2. Verifying email address and phone number via text

**Expected result:**
> Account successfully registered and verified

**Actual result:**
> Account is flagged and registration prohibited and support should be sought in the help center where I am unable to find content tagged for “flagged“

**Additional information**
> Browser: several
> OS:several```
warm yew
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@spark pasture give more information

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Where are you located and does my number match your region

spark pasture
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Yours probably not, but mine does

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In Spain.

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I can‘t come up with a reason why the number would be causing the issue, I might have interrupted a registration with tha number before.

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No VPN, no blockers. Can successfully verify email and also up to a certain point register via my Google account.

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It‘s a mobile phone number, no VOIP, nothing awkward

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Again, I come up with a reasoning why it would be flagged in the first place.

warm yew
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Make sure you have have any web protection

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You cannot mask your ip at all

spark pasture
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there are some icloud+ features that might interfere here

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I’ll look into it.

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Should I try again must something be manually unlocked before?

warm yew
spark pasture
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Disabling private relay solved ist

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it