#Erroneous error message "The email you provided is not supported"

15 messages · Page 1 of 1 (latest)

lost pulsar
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When I try to log in using Edge, the site displays a message saying that "The email you provided is not supported". In fact, there's nothing wrong with the email; the problem is somewhere else, because I can log in no problem using Firefox. Why does the site claim that the problem is with the email address when the problem is clearly something else entirely? Is that message about the email address just a catch-all fallback message? It makes you look incompetent when you present misleading error messages to the user and waste their time.

summer frost
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Hi, I have the same problem but for my part no matter the browser I get the same error while I use my Microsoft account works perfectly, it's been a while I have it.

fallen harness
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I have the same Problem too

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I tryed every Mail out but its not working

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Any Ideas?

fallen harness
summer frost
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I already used the chatbot before coming here

fallen harness
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I wonder if one of those might be causing it

summer frost
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i don't have edge on my OS but i use vivaldi with

fallen harness
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Hmmm, I use Vivaldi myself and all is well, can you try turning them all off to a test?

summer frost
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Ok i test that tomorrow

summer frost
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hmm i have turned off all my ext and i have the same probleme with 2 adress mail ...

summer frost
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the problem is always present

fallen harness
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Weirf