When I try to log in using Edge, the site displays a message saying that "The email you provided is not supported". In fact, there's nothing wrong with the email; the problem is somewhere else, because I can log in no problem using Firefox. Why does the site claim that the problem is with the email address when the problem is clearly something else entirely? Is that message about the email address just a catch-all fallback message? It makes you look incompetent when you present misleading error messages to the user and waste their time.
#Erroneous error message "The email you provided is not supported"
15 messages · Page 1 of 1 (latest)
Hi, I have the same problem but for my part no matter the browser I get the same error while I use my Microsoft account works perfectly, it's been a while I have it.
I have the same Problem too
I tryed every Mail out but its not working
Any Ideas?
you can send an email to support@openai.com or use the chat bot in the bottom right of https://help.openai.com and choose "Ask Question"
OpenAI Help Center
I already used the chatbot before coming here
Do you have any extension running in Edge?
I wonder if one of those might be causing it
i don't have edge on my OS but i use vivaldi with
Hmmm, I use Vivaldi myself and all is well, can you try turning them all off to a test?
Ok i test that tomorrow
hmm i have turned off all my ext and i have the same probleme with 2 adress mail ...
the problem is always present
Weirf