I paid for the gpt plus chat subscription to the account registered by mail [e-mail].

[radiant needle]

But the subscription is not displayed and there is no message in the mail, what should I do?

[stuck anvil]

I have the exact same issue. Tried to upgrade to plus, been redirected to the payment page. Paid and charged by my bank for a complete stranger's chatgpt account. It wasn't even my email and I don't even remember it now.

[brave ridge]

I just checked the user [e-mail] and dont see a payment associated to their account.

Please DM me these details and I will take a look.

I will track down your payment and initiate a refund.