My account was deactivated after I subscribed to chatgpt-plus, and there was no reason | OpenAI | Page 1

copper abyss Mar 13, 2023, 3:50 AM

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When I logged in to chatgpt today, I was prompted that my account was stopped. I like to use chatgpt very much. I just subscribed to chatgpt-plus two days ago and hope it can improve my work efficiency. I don't know what policies and regulations I violated or the sensitive words I used to talk with gpt in the past. I may have inadvertently raised some sensitive questions when I first explored the use of chatgpt, but I did not use chatgpt to conduct any illegal activities.

Please help me restore the normal use of my account. I will ensure that I will strictly abide by the regulations and policies formulated by the platform during the later use of chatgpt.

If my request can't be passed, can I refund my chatgpt-plus subscription fee? My account was blocked just after I subscribed.

My account number is 512325813@qq.com , I hope you can handle my appeal

thank you.

ebon lark Mar 13, 2023, 4:19 AM

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copper abyss When I logged in to chatgpt today, I was prompted that my account was stopped. I...

Confirm whether you're accessing from a supported country:
https://platform.openai.com/docs/supported-countries
Don't use a VPN to get around geo-restrictions.

You may want to contact OpenAI support via email support@openai.com or chat with OpenAI support specialist from the web https://help.openai.com/

You can find more about usage policy and content policy from here:
https://openai.com/policies/usage-policies#platform-policy

https://labs.openai.com/policies/content-policy

copper abyss Mar 13, 2023, 4:23 AM

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ebon lark Confirm whether you're accessing from a supported country: https://platform.open...

Yes, I do use vpn to access chatgpt. If my account cannot be unsealed, can I refund my chatgpt-plus subscription fee

copper abyss Mar 13, 2023, 4:23 AM

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ebon lark Confirm whether you're accessing from a supported country: https://platform.open...

I can't even enter the personal center now

ebon lark Mar 13, 2023, 4:24 AM

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There's not much we can do here, you should email support and wait for their response.

copper abyss Mar 13, 2023, 4:25 AM

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All right, thank you

hasty pollen Mar 14, 2023, 3:54 PM

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Have you solve your problem ?

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I am a plus member, and do not get any feedback for 3 days now.

twin ivy Mar 14, 2023, 11:29 PM

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hasty pollen I am a plus member, and do not get any feedback for 3 days now.

its been over 2 weeks for me now

gusty elm Mar 15, 2023, 11:23 AM

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Same issue

shy oak Mar 15, 2023, 5:39 PM

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hasty pollen Have you solve your problem ?

Can you DM me your email that you use with ChatGPT?

regal jasper Mar 15, 2023, 5:51 PM

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same here

paper steppe Mar 15, 2023, 8:02 PM

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shy oak Can you DM me your email that you use with ChatGPT?

Same here please help!

paper steppe Mar 15, 2023, 8:13 PM

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shy oak Can you DM me your email that you use with ChatGPT?

?

wheat oriole Mar 15, 2023, 8:22 PM

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our experience:

even unsigned users can send openAI a message, just visit the help.openai.com link that was sent earlier, and send them a message, using the chat-tool until its ending.

(The team will reply as soon as they can.)

paper steppe Mar 15, 2023, 10:05 PM

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Days go by and they seem to be unable to even use the chat bot to at least give some feedback or sort the matter

copper abyss Mar 16, 2023, 2:54 AM

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hasty pollen I am a plus member, and do not get any feedback for 3 days now.

Not yet.. No feedback from email, helpcenter and community

copper abyss Mar 16, 2023, 2:59 AM

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shy oak Can you DM me your email that you use with ChatGPT?

Hi, my chatgpt email is 512325813@qq.com , I am also a chat-plus member, so far my account has not been unsealed and there is no feedback. Can you help me handle it

copper abyss Mar 16, 2023, 3:02 AM

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wheat oriole our experience: even unsigned users can send openAI a message, just visit the ...

No feedback for 4 days dalle_tired