VIP Daily incubators not working

[civic helm]

I recently got vip but my Daily incubators are still the same and spending money and not getting what i'm paying for is a little frustrating

[open swift]

Hey my friend, sorry to read about your purchase. In this case, please send a message to our support team so we can provide you with the best solution. Remember to include your receipt

[civic helm]

I dont know how to

[loud pasture]

Hello, you can do so here: https://jamcity.helpshift.com/hc/en/61-jurassic-world-alive/contact-us/?p=web or by sending an email at [email protected]