Help thats for me important

[void depot]

So, uh, I have an account on iPhone, but my iPhone's touch screen is broken. Now I got an Android device, and I logged into Game Center on my iPhone. I tried to log into the game on Android using this email account, but it didn’t work. However, I was able to log into the Jurassic World Alive website.

[carmine mesa]

You're prolly going to have to email support to have them do something. The only type of login that works for both android and apple is through fb... apple has game center, which android doesn't have; and android uses Google, which apple doesn't....

[void depot]

Then I'm done because I just log into Game Center and set up my email on my Android. I copy all my data from iPhone to my Samsung. Still doesn't work but thanks, I'll do that!

Rip i spent 100 cash LOL

But thank god i got a acc which is lvl 10

[carmine mesa]

Nah, just email support. They can help you... happens frequently with people.

[void depot]

K

[tired timber]

Hi! Make sure to contact the Support Team and share with them the support key from the account you want to recover, along with the new support key on your new device. They will help you with the transfer: https://jamcity.helpshift.com/hc/en/61-jurassic-world-alive/contact-us/?p=web

[void depot]

Thanks!!!

[tired timber]

You're welcome! ✅

[void depot]

1 Quastion

Should i put what it says full Name my Real Name or on game?

[tired timber]

That's not necessary, your username is ok!

[void depot]

Concern?

[tired timber]

Multiple Device Sync works ✅

[void depot]

I want cry i forgot the support key 😭

[tired timber]

No problem! You can send your full username too (e.g. Player#1234) I can kinda see it on the screenshot you shared from the Webstore, in the top right corner, that's your username

[void depot]

I used the client ID. Thanks for your help! I don't know how I can return the favor.

[tired timber]

You're welcome, I hope you recover your account! 😊

[void depot]

Ty! 🙂