The supposed “fix” to the missed rewards iso issue just instead makes the game immediately crash upon opening.
#iOS “fix”
lunar tusk
Before anyone asks, yes I’ve cleared out my cache and restarted my device.
It has been doing this since last night
supple mountain
The supposed “fix” to the missed rewards iso issue just instead makes the game i...
Hi @lunar tusk, I'm sorry your game is not launching properly, could you please dm me, so I can share this
lunar tusk
Hi <@618144329348677664>, I'm sorry your game is not launching properly, could y...
Can you download the video without DM?
honest narwhal
The supposed “fix” to the missed rewards iso issue just instead makes the game i...
Mine does this
lunar tusk
ios fix ended up making the game unplayable. Fix the “fix” please
abstract mica
same on my side
low wasp
Heyo! I'll check on this with the team
lunar tusk
Update 3.8.39 is still not available in store.
game still crashes right after loading 1%
royal dock
same on my side
Are you still having this issue?
supple mountain
Sorry for that, I got the same message when I tried to Dm you, could you send me a friend request? I can't send a friend request to you, or direct message because of your privacy settings :/
abstract mica
Are you still having this issue?
i had it yesterday but it is gone for some reason todau
lunar tusk
Update 8.39 is still not in stores. Weird.
Oh and the app still insta crashing. On 3 devices.
Two days straight
lunar tusk
Still can’t log in past 1%. Update is still not out.
lethal spindle
My game does that from time to time. I have to delete the app and reinstall it. Of course you need to have logged in through a backup like Facebook so you don’t restart as a new player.
lunar tusk
I have done the “connect game to xyz” before. It never actually connected my game. It just made me start a new file.
lunar tusk
Still not loading
lunar tusk
App straight up doesn’t work
low wasp
@royal dock Sorry for the ping, do you mind checking this out?
cloud magnet
App straight up doesn’t work
Hey there, I'm pretty sorry to know that your game is crashing, could you please contact game support through the game? They will be able to view your account details and check what is causing this problem. If you are unable to do so through the game, please send them a message through this link https://jamcity.helpshift.com/hc/en/61-jurassic-world-alive/contact-us/ We will be happy to help you!
lunar tusk
Hey there, I'm pretty sorry to know that your game is crashing, could you please...
Can’t contact support in the game if the app is the problem
Am busy didn’t see this till now
abstract mica
Am busy didn’t see this till now
never contact support in the game, it locks the account 9 times out of 10
lunar tusk
Fix the app on ISO devices already
lunar tusk
never contact support in the game, it locks the account 9 times out of 10
Oh great exactly what help desks are for. /s
So email instead?
abstract mica
So email instead?
yes, through the website
lunar tusk
Well I contacted support through the game after the “missed supplies” things got annoying. Might be why I can’t log in anymore. Which means their help desk is working exactly as intended.
That and also the app straight up not working on 3 separate devices.
abstract mica
happens a lot to have account locked when you contact them in the game
I thought everyone knew that
lunar tusk
happens a lot to have account locked when you contact them in the game
Honest I just learned that was a thing.
Will never contact support from the game again.
lunar tusk
So the app updated. And literally still having the exact same issue for the last 2 weeks.
So fun dissonance both the app and App Store say 8.42. But the actual game store data says 8.35.
The update literally fixed nothing.
Oh I’m sure this will leave great word of mouth for your game.
Your reputation is sure to soar
lunar tusk
Tried deleting the app for the millionth time still same issue
lunar tusk
Well seems the trade off for being able to log in is that the drone is now so painfully slow
Okay interesting. I’m in SA right now but the off map location is just the NA location. I thought it was supposed to be in Rio de Janeiro
lethal spindle
Well seems the trade off for being able to log in is that the drone is now so pa...
Check to see if it reverted to beginner mode. Mine always does when I have to reinstall the app. Also think the DPG map is the location that you first accessed when the DPG became a thing. I don’t think it changes even if you travel, move, etc
lunar tusk
Ah dang. Sucks it doesn’t change with your location.