My brother shipped my Galaxy tab S9+ via post office and they somehow lost it on the way. When I got my package it was open on both sides and only my electronics were missing, so this was a targeted attack. I am wondering if there is any way that I can track down where my device is because I invested a lot of money into getting one and I have a lot of stuff on there.
There has to be a "find my tablet" app or something. Please get back to me ASAP. My life isn't the same without it
#TRACKING GALAXY TAB S9+
final bridge
quick wigeon
Have you happened to contact your brother yet?
quick wigeon
Who was it shipped through
final bridge
Post Office
quick wigeon
Usps FedEx ups or any others?
final bridge
Fedex
quick wigeon
Did you call support?
final bridge
One sec
I need to ask my brother cuz the box says fed ex but the slip I got in the mail says USPS
quick wigeon
Looks like a mix up.
final bridge
final bridge
Oh so
quick wigeon
Maybe I'm not exactly sure.
final bridge
USPS had my electronics and FedEx had my clothes
I walked to the post office and they said that it must've fell out on the air plane and they don't know who to give the electronics to
And to file a report
quick wigeon
Or worst case scenario is someone stole it while the package was going through one of the centers Yes, that can actually happen, but rare
final bridge
But I want my old galaxy tab S9+ cuz I only used it for 6 months tops
quick wigeon
And to file a report
Do that first.
final bridge
Is there any tracking that you guys have in your devices?
final bridge
I got it at Costco so I'll see if they have tracking on it at all
final bridge
In order to even track the device, you have to set it up.
They should enforce you needing to set it up for situations like these while you're "setting up your device"
I don't remember if I set it up
How would you check if you did
quick wigeon
Either use the Google find my app or use Samsung built-in tracking app.
I meant find hub.
crimson sage
I walked to the post office and they said that it must've fell out on the air pl...
Fell out on the plane is an impossible claim
crimson sage
How would you check if you did
You go into the SmartThings Find web and log in with the account you assume you've used to sign into that device and track it down
But I doubt its credibility in this case and would report that to the police
final bridge
But I doubt its credibility in this case and would report that to the police
Will do, thank you
final bridge
I can't change my phone number to the right one
final bridge
Do I have to call Samsung or can this be fixed over this
crimson sage
I can't change my phone number to the right one
You don’t need two step verification for finding the tablet’s location itself but only for some specific actions
What exactly are you trying to do here?
Samsung support wouldn’t help because it relates to liability issue
final bridge
You don’t need two step verification for finding the tablet’s location itself bu...
They just sent a unencryption signal to my email I believe
is there any way to track it?
pale tendon
You don’t need two step verification for finding the tablet’s location itself bu...
but you need to sign in to see the tablets location because the tablet is (probably) linked to a Samsung account
crimson sage
but you need to sign in to see the tablets location because the tablet is (proba...
And that wouldn’t require 2FA
pale tendon
And that wouldn’t require 2FA
signing in does require it in some cases
crimson sage
signing in does require it in some cases
But not in case you’re finding it through SmartThings find. Get it?
final bridge
I can't change my phone number to the right one
This is quite literally me trying to sign in from the SmartThings find App
where it says "Sign in" and when I click on it, this pops up for me to "sign in"
crimson sage
This is quite literally me trying to sign in from the SmartThings find App
It’s https://smartthingsfind.samsung.com/ are you sure you’ve reached the correct URL?