S10 tab ultra scratches due to keyboard cover | Samsung US | Page 1

glass finchBOT Dec 29, 2025, 6:14 PM

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krometheus has been warned

Reason: Posted a link

fossil pewter Dec 29, 2025, 6:14 PM

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Hey guys should I replace my s10 tab ultra due to the keyboard cover causing abrasions on the surface where it meets? Or is it inevitable?

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alpine monolith Dec 29, 2025, 6:57 PM

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It's inevitable.

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I have them on my S9.

fossil pewter Dec 29, 2025, 6:58 PM

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But they said i could pay 99 for a replacement. Is it possible I could get a brand new one?

alpine monolith Dec 29, 2025, 7:07 PM

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You could do that.

fossil pewter Dec 29, 2025, 7:16 PM

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But they cant guarantee it will be new or not so idk

alpine monolith Dec 29, 2025, 10:58 PM

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That's up to you of doing it.

warm sail Dec 30, 2025, 12:11 AM

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It will be new. Common sense for replacement

fossil pewter Dec 30, 2025, 12:38 AM

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How do you know they said they cant guarantee

warm sail Dec 30, 2025, 1:59 AM

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Why would you not think that they’re gonna send you a new one?

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Warranty replacement is a new device, except they don’t come in the ordinary consumer packaging

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That’s a basic right for customers and you should’ve known that

#S10 tab ultra scratches due to keyboard cover