Fingerprint sensor validation after screen replacement | Samsung US | Page 1

solid turret Nov 1, 2025, 4:13 AM

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I just bought a second s23 fe in order to transfer the boards of my phone to the phone I bought as I have a cracked screen and wanted to fix it. Everything turned out phenomenal but the fingerprint scanner is having validation issues that I can't seem to fix, even with guides and tips

wary seal Nov 1, 2025, 4:36 AM

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solid turret I just bought a second s23 fe in order to transfer the boards of my phone to the...

So it needs some repairs can only be done by Samsung’s repair center

solid turret Nov 1, 2025, 4:39 AM

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Nah I ain't dealing with that. I'll do this myself

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If this is genuinely something that can only be fixed by them, then fine, but I always fix stuff myself

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Wait wait wait

wary seal Nov 1, 2025, 4:44 AM

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You don’t wanna mess that up do you?

solid turret Nov 1, 2025, 4:45 AM

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Repairs center? I thought you were talking about customer service. I am not wasting my time sending this in

wary seal Nov 1, 2025, 4:45 AM

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I won’t help you with fixing it yourself in case you need help because

That isn’t the right way to do it and we don’t provide support for such cases
I don’t know how to do it

solid turret Nov 1, 2025, 4:46 AM

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wary seal You don’t wanna mess that up do you?

I work in phone repair btw. It's how I make my living. Refurbishing mostly

wary seal Nov 1, 2025, 4:46 AM

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solid turret Repairs center? I thought you were talking about customer service. I am not wast...

So your best choice is to bring it to a Samsung repair center (or customer service center is what they call it in my country). There’s also an option to send it in by having someone to pick it up at your home

wary seal Nov 1, 2025, 4:47 AM

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solid turret I work in phone repair btw. It's how I make my living. Refurbishing mostly

Yea, but if you don’t know how to do so, you don’t wanna mess them up. Contacting Samsung online for help with that won’t get you help either

solid turret Nov 1, 2025, 3:10 PM

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Fixed it. Didn't realize the little module near the sub board was the fingerprint sensor. Swapped that out to new screen and boom. Not the original fingerprint module for my phone (as it's currently installed as I type this) but this is what it looks like

wary seal Nov 1, 2025, 3:13 PM

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nice to hear it, but anyway i'd still recommend bringing it to an official service center in the beginning as there's still a chance you'd mess that up

solid turret Nov 1, 2025, 3:15 PM

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Everything is already properly installed and tested. The phone housing I was recording is off of my original phone and screen. All my OG boards and screws and now in the new screens housing

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And also I reiterate, both me and my father work in IT. He has been in the field for 20ish years and I've gotten plenty of tips and experience from him

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The only thing left I have to do with the phone is re apply the back plate when the adhesive arrives later today

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Cleaned to hell and back last night to make sure it doesn't get messed up during install by debris