#TikTok Videos Cut Off Issue (Galaxy Z Fold4)

1 messages · Page 1 of 1 (latest)

lean kettleBOT
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josh_is_fine has been warned

Reason: Posted a link

broken kelp
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That's not a device issue. Social apps loathe sudden changes in aspect ratios.

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I would reccommend closing and reopening the app.

blazing turtle
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Did you read my post?

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About what I tried already

candid wing
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Yup. Z Fold has either a narrow skinny screen or a fat screen. Those weird aspect ratios, combined with the swapping aspect, doesn't work.

candid wing
lean kettleBOT
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josh_is_fine has been warned

Reason: Posted a link

blazing turtle
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Hi there,

As I browse through TikTok, about 1 out of every 5 videos will be cut off on the right side, with roughly 1/3 of the video appearing to be pushed off the screen. This leaves a black space where the video should be, effectively shifting the content to the left. The problem occurs when I unfold my phone to use the larger screen for watching videos. I've been experiencing a specific issue for the past 2-3 weeks.

Details:

The issue seems to be triggered when I open the comments section of a video. Initially, everything works fine, but after viewing comments, videos start shifting off to the left, with the problem recurring approximately every 5 videos.

This problem has only started in the last 2-3 weeks, with TikTok functioning normally before that.

Steps I've taken so far include restarting my device, clearing the app's cache, and reinstalling the latest version of TikTok, none of which have resolved the issue.

Technical Details:

TikTok Version: 33.3.4

Phone Model: Samsung Galaxy Z Fold4 (SM-F936U)

Operating System: One UI 6.0, Android version 14

Has anyone else encountered this issue, and if so, have you found a solution? Any help or suggestions would be greatly appreciated.

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It's been working fine for months, only recently started acting up. Wondering if it's because of a recent update, either from Samsung, Android, or tiktok. Not sure

broken kelp
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Send that to tiktok.

blazing turtle
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I did, just covering all my bases and seeing if anyone else here isexpereincing it

candid wing
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I've been using Folds for a long time, but I don't have TikTok, and it seems like you already tried everything I would have suggested.

broken kelp
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I never use tiktok.

blazing turtle
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ok

broken kelp
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Youtube resizes correctly.

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Try Shorts. Much more original content. Also they have the Do not reccommend channel fuction.

blazing turtle
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that's not helpful, but thx anyways

candid wing
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😂

blazing turtle
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"I'm having trouble with my Chase Banking app"
"TrY WeLlS FaRgO"

candid wing
broken kelp
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"My camera app is bad"
"switch to a new one"

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"I'm using Verizon and am dissapointed with my speeds"
"Switch to T-mobile."