BSOD with new SSD. Windows is installed on old SATA SSD. | Samsung US | Page 1

dire girder Nov 20, 2023, 3:49 PM

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I just got the Samsung SS 970EVO Plus and put it into my MSI MPG X570 Gaming Edge with Wifi Motherboard.
Windows is installed on my 860Evo through a SATA connection, it's probabbly 6+ years old.
As soon as I turn on my PC it goes to the BSOD with critical_service_failed.

steady hinge Nov 20, 2023, 3:59 PM

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dire girder I just got the Samsung SS 970EVO Plus and put it into my MSI MPG X570 Gaming Edg...

Hi Hailey, It is prob a Driver issue. Can u unplug the ssd and try booting again just to be sure

dire girder Nov 20, 2023, 4:00 PM

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steady hinge Hi Hailey, It is prob a Driver issue. Can u unplug the ssd and try booting again...

As soon as I take the SSD out my PC works competely fine

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I also know it's a working SSD, I've put it into another PC without any issues

steady hinge Nov 20, 2023, 4:01 PM

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is it showing up in BIOS?

dire girder Nov 20, 2023, 4:01 PM

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Yep

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Tried doing UEFI and Legacy+UEFI but didn't change

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From what I've seen online it seems I need to put Windows onto the new SSD, but I don't know how to do that if my PC won't start with it in

candid echo Nov 20, 2023, 4:03 PM

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dire girder From what I've seen online it seems I need to put Windows onto the new SSD, but ...

Does your PC go to the BIOS if the new SSD is in, and the old SSD is not?

dire girder Nov 20, 2023, 4:03 PM

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candid echo Does your PC go to the BIOS if the new SSD is in, and the old SSD is not?

Yes

candid echo Nov 20, 2023, 4:03 PM

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dire girder Yes

Maybe it's a boot conflict.

steady hinge Nov 20, 2023, 4:04 PM

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The problem is that u cant even reach Samsung Magician to update its frimware so prob a bios thing

candid echo Nov 20, 2023, 4:04 PM

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But installing Windows onto a new SSD is pretty easy.

dire girder Nov 20, 2023, 4:04 PM

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candid echo But installing Windows onto a new SSD is pretty easy.

How would I go about doing that?

candid echo Nov 20, 2023, 4:05 PM

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dire girder How would I go about doing that?

Download the Windows installation files to a flash drive, boot off the flash drive (which should happen automatically) and follow the setup steps. It'll automatically install Windows to the SSD, provided everything is functional.

steady hinge Nov 20, 2023, 4:06 PM

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Hailey does it show you what process failed on the blue screen?

dire girder Nov 20, 2023, 4:06 PM

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candid echo Download the Windows installation files to a flash drive, boot off the flash dri...

Thank you! Will try this after work

dire girder Nov 20, 2023, 4:06 PM

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steady hinge Hailey does it show you what process failed on the blue screen?

Nope just says critical service failed

candid echo Nov 20, 2023, 4:06 PM