#error halting transition to the login page

32 messages · Page 1 of 1 (latest)

blazing flame
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This console output shows up then disappears quickly and the game does not launch

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Is it possible that the error is because i did not check off mongo db compass when installing mongodb?

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Or if I’m using a VPN?

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upload_crash.exe also gets invoked when I viewed it in the task manager

pallid knoll
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No this is the patch and doesn't have anything to do with mongodb or grasscutter
What game client do you have?

blazing flame
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3.7

pallid knoll
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Ok and did you put it on top of an existing install by chance?

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Or is it an hdiff?

blazing flame
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No, i didn’t have genshin installed I just download 3.7 client

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But I did not do a patch

pallid knoll
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Can you screenshot your game folder and show it here

blazing flame
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Is there a step in between downloading the 3.7 client, installing Java and mongo and setting up cultivation?

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Ok

pallid knoll
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Other than extracting the client

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You didn't have the normal game installed before and put the 3.7 client there?

blazing flame
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I made a folder manually I promise

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I did, but I did a revo uninstaller

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I uninstalled completely

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I had 3.8 but it wasn’t finished installing, I stopped it and did a revo uninstaller

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Should I check for registry keys or something?

pallid knoll
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Nope

blazing flame
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Wow

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Could this be causing it?

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Should I make a file called info.txt?

pallid knoll
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Don't make any files, this is just indicating your game has an issue

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try just running the game from the exe manually

blazing flame
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It doesn’t work, I just downloaded the 3.7 client from the git

pallid knoll
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Yes you just download the client, not the installer and not the update, and put it anywhere you want

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If you still have the zip I'd suggest extracting it somewhere else

blazing flame
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Ok I’ll try that