#I’m iOS and it says account authentication error. what do I do??

20 messages · Page 1 of 1 (latest)

normal bobcat
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Basically I did everything but when I go to genshin it says account authentication error. I think I need a token thing but the websites I tried were all down or not available anymore. What do I do??

stone mortar
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Sounds like your proxy is off

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Since you've provided no info as to what server you are connecting to, that's all I can say for now. You'd need to provide info about what you are trying to play on and what you are using to connect to get specific information

restive gazelle
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Or possibly you did not trust the proxy certificate in Settings->General->About->Certificate trust settings or something like that at the bottom of about

normal bobcat
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I’ve done the trusting part and also I’m using Shadowrocket. I’m currently using mobile data bwcause I don’t have wifi right now. But im using Shadowrocket to connect and play

restive gazelle
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Can you take a screenshot of your cert trust settings in About?
Just to confirm

normal bobcat
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Yeah

restive gazelle
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hmm strange

normal bobcat
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Yes indeed

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It’s probably because I didn’t install the patches version of the app

restive gazelle
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You definitely should

normal bobcat
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Yeah🤣

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Is there a way to install it without pc?

normal bobcat
restive gazelle
normal bobcat
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Okay!

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Thanks man

restive gazelle
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i mean you can just hop into an apple store and plug your phone onto their computers
but you'll have to go there every week to refresh the app skull_issue

normal bobcat