#system error (no numbers)

39 messages · Page 1 of 1 (latest)

stoic totem
stoic totem
#

Your server didn't start, you have not started mongodb server in windows services yet

#

That's compass, which is just the gui. You need to start mongodb server in windows services

#

type 'services' into the windows search bar

#

Yes now close and then restart the grasscutter console if it is still stuck in the same place

#

No problem

#

Ok you'll need to provide the relevant info, game version, error code if there is one, proxy status (go to the genshin site with the game still open), if you've patched yet or not

#

the website for the game

#

any genshin or mhy site

#

it doesn't matter as long as it is any of them

#

ok and what do you see

#

ok your proxy is off

#

turn the proxy on

#

type 'proxy' in windows search bar

#

"Manual proxy setup" > on

#

that's the one

#

and although I appreciate your security-mindedness, 127.0.0.1 isn't a big secret ip or anything so you don't need to hide it

#

is your game open

#

close the game then launch from cultivation again

#

make sure your server fully started

#

yep you haven't root trusted the cert yet so that's all expected

#

just launch and try to log in

#

you still need to make an account in the grasscutter console if you haven't yet, account create NAME UID where name is the name you want and uid is optional uid

#

ok go to settings and disable encryption and then make sure same as before that you have no errors

#

great go ahead and look right above that to see what the error is

#

Yes that is saying that your mongodb service is not running

#

Did you do as I said before and close and restart the grasscutter console after starting the service?

#

Ok the error says your mongodb server service is not running

#

this

#

Is the mongodb server service location

#

the grasscutter console is this

#

Correct

#

yes though just as a note, uid is optional

#

but you're good to go now

cosmic marsh
stoic totem
cosmic marsh
#

oh.

#

i have to install it