#No sound. No audio at all.

1 messages · Page 1 of 1 (latest)

hallow oyster
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The game has no audio for me

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I tried uninstalling and reinstalling it and there's still no sound

hallow oyster
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I checked my sound settings in windows and the game isn't muted

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right now I'm installing a different game that uses fmod to make sure it's not a problem on my end

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I'm on Windows 10 Home Version 22H2

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CPU: Ryzen 5800X GPU: 4070ti

hallow oyster
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I tried a few other games that use fmod and they had sound

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only Smushi Come Home has no sound

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game version 1.0.9

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Also I can't change the resolution back to 1440p

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I changed it to 1080p and then quit the game and I can't change it back

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says fmod initialization failed

keen lichen
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Hey, thanks for reporting this issue! The dev will get back to you to help you out. capy_excite

verbal yarrow
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Thank you so much for reporting this! It looks like this is a bug with the FMOD version we're using, potentially with your audio driver. So it's super specific, but I found a potential solution online that we can try and hopefully it fixes it! All you'll need to do is disable exclusive mode on your audio output device.

You can disable exclusive mode by following these steps:

  1. Right-click the Speaker icon on the Windows toolbar, and select Open Sound settings.

  2. Click Device properties located underneath Choose your output device, then click Additional device properties located underneath Related Settings.

  3. In the Line Properties window, click the Advanced tab, then uncheck Allow applications to take exclusive control of this device.

  4. Click Apply, then click OK.

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Again really sorry this is happening on your end :(( This is the first time I've heard of such an issue but I can see in the logs that FMOD is failing to initialize for some reason, and defaults to "NO SOUND" mode. Apparently this issue was fixed for another developer by disabling exclusive mode so hopefully that works for you but if not let me know and I'll open a support ticket with FMOD to see if they can help! (and if that's the case hopefully you're able to refund the game still on Steam <3)

verbal yarrow
# hallow oyster Also I can't change the resolution back to 1440p

In regards to this issue, you might need to clear the settings data on your end to get the 1440p back. You can do this by going to the same folder where you found the player.log file. But there you'll see another file called "SmushiSettings.save". Simply delete that file, reboot the game and it should be good to go capy_excite

hallow oyster
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I went into the settings you mentioned and saw an audio device there I didn't know I had. apparently the game was trying to output audio through my monitor, which doesn't have speakers. I disabled that audio device and now the game has audio

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the game is still in 1080p even if I delete the save files though

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But at least the sound issue is fixed, I'm really happy to be able to play it now

verbal yarrow
verbal yarrow
# hallow oyster

that's strange that the resolution isn't reverting to 1440p even after you deleted the SmushiSettings.save file thinking I'll have to test that out on my end and see if I can fix it in the next patch. Sorry about that! Hope you're still able to enjoy the game in 1080p and thanks again for reporting these bugs!

hallow oyster
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I was gonna play with pixelation on anyways so I won't notice a difference

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thanks for all your help 🙂