#tech-support
1 messages · Page 209 of 1
it's also an issue with the latest RTSS version with how it hooks into the game on vulkan
could be resolved by adjusting the settings
@jaunty summit
I got the same issue I'm done with that feels like the game becomes more of a slog with each patch. When they released it, it was running pretty good but now it feels like the computer is going to break.
It still runs fine on mine but again
My rig is 9070XT and a 9700X
So like
Top 15% of gaming computah
No idea about more budget rigs
i asked the support kindly about the TAA situation and got an answer. I hope it wont take that long until they add the option to turn off TAA or use FSR.
"Hello Endministrator,
Thank you for contacting us and for sharing your feedback.
We understand your concerns regarding the current TAA implementation and visual clarity in the game. We’re sorry to hear that this has negatively impacted your experience.
Your feedback regarding anti-aliasing options, including the ability to disable TAA and support for alternative technologies such as FSR, has been noted and will be forwarded to the relevant team for review.
We appreciate you taking the time to share your thoughts, as player feedback is important in helping us improve the game.
If you have any additional feedback or encounter other issues, please feel free to contact us again.
Regards,
Arknights: Endfield Customer Support Team"
Windows 11
Cpu i5-9400f
Gtx 1660 super
idk what else to send
ik my graphics card is genuinely shit and ass but like
everything on endfield runs 10/10 so whys my cutscenes being wierd
Anything on that Deck? Or left nothing?
tried repairing and rebuilding shaders ?
no logs on journal
not yet im still mid quest i'll do that after
Soooo, quick question
Is anyone stuck in the "Releasing Source" screen for a long time? xD
See this #tech-support message
Almost sound ai generated
Customer Support template-based response "sounds" AI 
FSR would be nice tho.
Template was probably written by ai
RDNA 1/2 issue
Oka, I'm doing it and will give feedback later
thanks for the help
Repair the game via the launcher
I'm not sure what that means, but will it be fixed by itself eventually?
and also switch to dx 11 and back to vulkan via the little tick box on the launcher
It worked

@lunar sequoia last one for tonight I hope
Enjoy the game ✌️
Can anyone tell me how optiscaler works with arknight endfield? i tried some stuff out, but it didnt work out for me. Seems like i cant spoof DLSS.
hello tech support peeps 
Just check this
.
try this #tech-support message
check that out

10hrs is crazy tho
Lol
If you have a 5000/6000-series Radeon GPU, try downgrading the Adrenalin driver to 26.2.1 or older
What on earth
sooo do we know if they will put the game into matenince soon to fix the arsenal bug thing
what bug?
the bug when you open the arsenal shop theres a pop up that you cant click away and the game just freezes
i also have this bug...i just asked in another channel about it actually
It affects all new accounts that haven't done that tutorial on 1.1 or earlier
yea i asked around too people said to download the game on my smartphone or use a control but both are not an option for me
sad :(
I was wondering if I could get some help, I couldn't find this issue anywhere else. So recently I moved to a new computer, and now after the seizure warning it now just stays a black screen. I've tried launching with DX11 and reinstalling already.
theres...a tutorial?
hows the new nvidia driver? any difference when playing the game?
Yeah for the gacha 
That screen that people get stuck in is part of it
oh....i see..theres no way to fix it yet then huh?
welp, it's been an hour and endfield CS hasn't replied yet, hopefully they reply in 12 hours or less
Nothing discovered yet, waiting for devs to wake up
just wondering why for the update i have to download 40gb and not 11gb like it says in the news article
Because standalone launcher on PC basically reinstalls the game
The same thing happened with 1.1
thanks hpatch?
got it, thanks
Idk
Apparently the EGL and GPG versions of launchers do a proper diff update
mismatched or outdated files
Ok I'm home
Time to try the game on my 5950x
@tall acorn do your nvidia setting working correctly after this fix?
BRO GOT SPECS
Forgot about launcher lol
Was booting the game directly
Gotta update to 1.2 myself, so it'll be a few minutes
it would be funny if it worked perfectly fine
Nah it has the exact same update mech as the OG
Small patches go through the game, big patches through the launcher (play store)
My launcher is outdated 
i meant the stutters for menu's and all that
I never updated it since 1.1 released
Ah, that
We'll see
Launcher updated no issues
Hm
Downloading 10.1gb
I haven't booted the PC since before maintenance started 
Compiling shaders
I will laugh my ass off if I'm not affected
The madness kind of laugh
So... What menus did you say crashed your deck?
It instaloads...
Try seeing if the other screens freeze
and load the combat trial a couple times
Got some initial lag spikes when browsing through events
But after that it's smooth
And.... memory leaks again....
I just did a Protocol Space (Skill Up)
Longer loading screen with a freeze point at about 2/3 of the bar
But unfroze after ~10s and all's good
PS5 Version. Main Quest [Tremors of the crashing Tide] bugged. Can’t continue. Hard stuck. :/
still affected by it then
Ok I just had a hard 15s freeze when I opened the map
13s on second attempt
System menu still instaloads
Well shit
switching depots on the ship is also lagged
Could anyone help me with this? It's stuck right after the seizure warning in the beginning
Please make a bug report in feedback
This is my Wuling Depot fyi
GPU util hard drops when frozen
Straight to 0% load
Guys. Wanna know if ill be able to keep playing
Rn have a spare notebook with i7-8850H + Radeon Pro 560X and 16gb memory. Will Endfield at least run?
Only my map is affected for now
btw Max, you still got the device switching menu? the menu that switch from controller to kb/m
That was a lie
let me double check
maybe next update
isn't that next update
buying and selling stuff on dijiang
going through quite a few menus
nothing else seems affected yet
🙏 this is a lifesaver omg
Remot Recycling Station now work
Completely forgot about that
still no dijang expansion tho
Hypothetically, if i would want to use Optiscaler in Arknight Endfield, how would i install it? which options?
don't use it, menu's becomes even slower
i dont care, the game looks like absolute blurry shit.
Open map hover the Owl and remote claim, i don't check about auto or not
linux or windows?

windows, even though i could use my linux if its easier / safer. lets try with win
The longer the game is running the worse it gets, more menus are slowly getting affected as well
Just had an 8s on opening the V4 trading menu
4s on opening the friends ship visit menu
That's bad 
and we think menu delays are related to AMD cpus?
i have a 98003DX and i have no menu delays whatsoever. If that helps
Oh they're for sure related to Ryzen (zen 3 & 4)
oh, i just gotten this, but only for a 2-3 seconds Max
same 
Zen5 doesn't seem to be affected
thanks, ill give that a try.
It's not all the time though
Sometimes it loads fast, other times it's painful
Now it started being snappy again
this a weird one
had vram drop when it recovered
Can anyone help me with this?
what platform are you on? Mobile / PS5 / PC?
Only me the game after update shutter or delay, or someone have same issue
PC
mind sharing your system specs? CPU/GPU/RAM, SSD or HDD
and which launcher are you using? Epic Games? Google Play? Standalone?
I recently moved to a new PC and so actually another game isn't working either
Well i did install the gpu vram management for cachy no idea if that is a potential factor where it is not giving me issues
oh, so now i make some tests and after installing RTSS i can go in game until i recover boot.config in game files
- Click here to navigate to the [[Nvidia DDU Tutorial]](#tech-support message) ⸻ [[AMD DDU Tutorial]](#tech-support message) ⸻ [[Intel DDU Tutorial]](#tech-support message)
- Click here to navigate to [[Reliability Monitor Troubleshooting]](#tech-support message)
- Click here to navigate to [[Windows System Corruption Fixes]](#tech-support message)
if i recover this file all again dont working in loop
Help, I've Stuck Here For 5mins 
Or after use vram management 
I did not
Though I have a 16G VRAM card
try this
#tech-support message
Ryzen 7 5700x / RTX 4060 / 32GB / SSD, standalone launcher
i too am having menu delays, i'm running with heroic but using the version downloaded from web ( ge10-33) these are my specs:
GPU driver updated? there was an Nvidia update fixing some stutters yesterday
Yes
Regardless it should not freeze or have 0 usage on the gpu
it's a ryzen zen3 & zen4 issue
I Don't Understand What Is That
not linux-specific, windows has it as well
I can run other games just fine, the only 2 not working are HSR and Endfield 
Menu delay or stuck?
Me, Menu Stuck
Same, don't know what to do tried everything.
#tech-support message
try this one
what about running with dx11?
that checkbox under the play button, in the launcher
My game is going through a similar issue too where it loads everything but when it gets to the releasing resources it never loads and it's been 8 hours since I started the update
anyone getting a black window after opening the game?
@grim charm You know how to get transparency working on the launcher? Tried a few methods at the compositor level, but I guess it's not up to snuff. Also you okay with DM's so I can send more info.
click on the link, it will go to 1 of the solutions that we have
Is it after the seizure warning?

right now im getting bombarded by Bugs.... physically 
all proton webviews have this issue on linux sadly
supposedly it's getting fixed with Wine11, followed by Proton11
i'm honestly at a | / || / || / |_ 
so much shit with this update

i dont think? i see the endmin face on the side flash in the first few seconds of opening it, and i can hear the the music (which is how i know it does finish loading, but thats about it.
IT WORKS 
ugh, its so ugly, i knew it was a wine issue, i'm just not super familiar with its env var to do a temporary patch. Actually fills me with disgust to look at it. I made a tray icon atleast, so i don't have to look at the white box it spawns.
you only need the launcher for big updates (like 1.1 or 1.2)
other than that, you can run the game exe directly, skipping it entirely (that's what i do)
that good, enjoy your day
right now menu delay, i was stuck on loading after login but fixed that with the dll shared above
That's good
It's more streamlined for sure, but I like to maintain function across OS', feels better to just have it work as intended you know. I guess if I get fed up with its looks before the Wine11 shift I'll run the launch exe directly lol

higher-load areas are definitely a factor
Oh my god
this was opening the map in wuling city, at the entrance TP point

It's actualy works! Thank you so much!
Suddenly 0 gpu usage and make delay?
This is unacceptable
yeah game freezes, GPU 0%, then 20s later map opens
10.000 oroberyl
Same issue
Free Arcane for everyone 
game is yeeting itself on Wuling?
and duration is definitely affected by load of current area
Oh right you are on an intel cpu
Any freezes ?
this was just from changing regions from within the map

i'ma go test it in V4
, maybe need tuning something or waiting next patch 
please ping me if you respond, i do have to leave the house.
- got soft locked when viewing Hetomite material database, switched to KB+M to remove softlock
- Ferrium powder production line froze even when the protocol stash wasn't full
@proven sundial @toxic atlas
yeah it's definitely area-related
What a patch
i later continue benchmarking, right now im bombarded by a shit ton of mosquito

so how long we have to wait?

Before update gpu usage around 70-90 now 60-70 after update and too much delay 
for the webviews? i'd welcome you to linux, it's been an issue since forever
Proton 11 beta dropped just a bit ago, but considering valve time and how long it'll take for a custom DW or GE proton to get made from it, it'll be a few months (maybe half a year or so)
yeah happened twice while switching from controller to mnk
Or you mean just black screen on boot?
Webviews are a separate issue (launcher, webpage-like interfaces in game)
yeah they did that around June or July
No? Valve just dropped the beta like a few days ago
oh wait fuck i was talking about something else mb
I do not know what's going on with the black screen after the epilepsy warning 
And don't have an Nvidia card to debug it either
@proven sundial I just had a 10s freeze entering the game settings 
I had one person with that issue but whatever i tried did not resolve it
It's a yucky feeling
i clipped though the ground and drowned 
btw any update from hypergryph about this boot,UI,map loading.black screen and etc issues ?
i'd expect a bugfix soon
possibly by the end of today, if not tomorrow
You know what let's see if the 9980x has the same issue ?
When the devs wake up in like 5 hours
Zen5 doesn't seem to have it
Just Zen4 & Zen3 was reported
btw it's happening on phone too
for some reason i had 3840x2160 res on game settings
das not an issue tho
don't think it'll actually render at that resolution if you don't have your native set to that size
so it's okay
staff on an 8h endfield marathon lol
and just rn my left stick wasn't working at all
It is broken on wine, you won't fix this
And sure
btw guys ya'll are using windows OS right?
not all of us
wau?
there's linux and windows help in this channel too
They still haven't fixed DoF entirely 
Still been sitting at this screen for 8 hours and the current solution you keep pinging people to try does not work at all
Yeah game runs on everything but MacOS
same problem
hold on
I just said that doesn't work
I already tried it
I updated it and everything and it's still not working
what's ur distro ?
I've had regular daily log ins since day 1 and has never had an issue with the updates until now
does the navigation between menus/maps freeze from time to time since the update or is it just me ?
did u try the file replacing one?
Ryzen?
Said they did
ah
Good afternoon, does anyone know why I can't enter the armory? I tap to continue and it doesn't go any further.
I'll just uninstall and restall since no one has helpful solutions at the moment
Gacha tutorial is broken for accounts doing it on this patch (basically all new accounts since 1.2 dropped)
yeah, 5600X
It can be multiple things
Just that today specifically, post-patch, that DLL was broken for a lot of people
IT´s bugged for alot of people some say it works if you use a controller or start the game over your phone
@proven sundial another Zen3 in here
I have my girlfriend over at my house and she wants to play Endfield on my PS5. Is it possible to sign out of my account and play on her account? I don't see a sign out page
So should I wait until it's fix just in case uninstalling doesn't work
i did it and didnt work
Okay then I'll wait for the fix
so its a real thing ? sad
You could try the other known "fixes" while waiting, if you want
- Delete
%ProgramFiles%\GRYPHLINK\games\EndField Game\Endfield_Data\Persistent\HGDownload, then start game again - Restart PC, run game as admin
- Change your DNS to Cloudflare, Google or Quad9 (some ISPs are known to serve faulty records)
- Use a VPN temporarily, during the resources step
Yeah... Zen3 (5000) and Zen4 (7000) chips are affected by this
Zen2 hasn't been confirmed yet, and Zen5 is known ok
We're still investigating possible workarounds (as volunteers, not actual staff)
good luck with this 
not every hero wears a cape

Hello. An error constantly occurs with each update of the game on both SSD Disks, no matter which one the game is installed on. Other games and other files, I feel fine, but during the error, the performance of the entire computer is zero.
"there is not enough disk space to replace damaged clusters"
i actually saw this message and hooked a controller up to my pc and switching to controller DOES work, you can continue past it after that
Is anyone else experiencing crashes in the new zones?
Sadly I don't own a single controller in my house
oh no, i hope they patch it soon for your sake :(
- Click here to navigate to [[Arknights: Endfield Functionality Tutorial]](#tech-support message)
confirmed? is it severe?
not much 2 gigs after an hour an half
you could try something like sunshine+moonlight, to emulate a controller with your phone
what's the current memory usage?
total system mem usage
no, just have her create a psn account

game should not be using 3 full cores of CPU while in the map
We both have our own PSN account and we both have our Gryphline accounts tied to it. I just don't see where to sign out so that she can sign in
i restart the game and try
Check again now run smoothly i don't know why after shutdown
have you tried an integrity check from the launcher already?
You don't know how to switch accounts on playstation?
total system uusage went down from 20 to 13.6 @tall acorn turned off nvidia overlay windows was being weird with
there's no memory leak if arknights endfield alone was using 5.5GB~
just have her use her Sony account on your console
We switched accounts PSN, but when we booted up the game, it still was signed into my gryphline account

oh that's strange
Even though it was using her PSN account
yeah mb
tho weird for random higih usage
restart the console? select her account as it turns on
Alright I'll try that
The last time it happened, it was exactly the same, everything was tried. As a result, I had to reinstall Windows, because it simply refused to start as soon as I tried to delete the remaining Endfield files manually. Everything froze and after a reboot, Windows refused to start, even though it was installed on another SSD. A few days later, the SSD came to life and the Endfield was installed normally, and now, with the new update, exactly the same problem happened.
Anyone else getting this really annoying kb controller bug? Every time I do controller on my PC it glitches out and keeps acknowledging the controller as kb and mouse, does this like once a week and restart doesn't fix it
nvm, it was steam's use controller as pc mode
Anyone is having issues to load certain things? Like elastic goods, load game when teleporting or getting to a new region?
known issue with Zen3 and Zen4 CPUs (Ryzen 5000 and 7000 series)
Yeah alright restarting the console and opening with her account worked, thanks guys!
oh no =/ this is a new one right? Because before the update I didn't have it
yeah, new with 1.2
hope they fix it soon
I wonder how they ended up with this many bugs when they had a 6 hr long maintenance
it's honestly impressive
you'd think at least the ryzen issue would've been caught real fast
but probably working on a tight release schedule that's hard to delay if something gets broken last-minute
yeah it's also quite the large update, possibly a bit rushed
a few of these issues seem to be caused by adjustments and optimizations
there were also a few moderate changes in the 1.2 patch
hello i can't install the game
1.2 launch issues are significantly higher compared to the 1.1 launch, but that's to be expected
i definitely agree some of these could've been caught though
Paid for protocol pass and it didn't unlock after payment was confirmed. Tried it again thinking it might be glitched and it charged me again
So I've paid twice and don't have the pass. Who do I need to talk to
why releasing resources courently dont work no matter what i do(i know there is this tutorial but i cant do it because im instaling the game again)
last update i checked integrity and it worked
what did they break so much
staff/developers are already clearly aware and will most likely resolve the early issues son enough
which is indicated by the response from CS
and the pinned message here
i have no idea what "CS" means
gryphline Customer Support
HG i realised but thanks
oh wait you're the smart guy, do you know if that thing works on linux if when i use dwproton?
yeah it works on linux as well
thanks
i'll try it when im donw installing
Thanks but this is in unacceptable ya know. Might be quitting the game over this. This feels like theft
you'll very likely be refunded 👍
and the product you paid for will appear in your account
Does anyone else using DW-Proton know why my game hits 100% usage on my 2nd core and locking up everytime I go into a menu?
I did my dailies yesterday and I didn't have this issue
idea for the bad connector @tall acorn
we strip this down to the 2VHP and water cool it 
you need water cooling in this spot


we cant go there cuz electricity and water = we ded
so we move up and water cool iti from top like how u cool cpu
is it just me or does endfield stutter a lot now? like any time I open a map or a new interface pops up
yeah
confirmed issue and already reported ✅
is this true 😭 it's not just me?
AMD Zen3 & Zen4 issue (Ryzem 5000 and 7000 series)
happens on windows as well
we have an AMD contact in here, they've been announced already and forwarded the issue for further discussions with Gryphline (Hypergryph)
Though 'till CN and Singapore wake up, I doubt anything's getting rushed at the moment
my games stuck like this does anyone know why
try this solution
#tech-support message
OK thank god. I was worried my set-up was messed up because I had a updating issue with my pc aswel at the same time 😭
ur the goat tysm
gotta wait for a bp for new gear
Does anyone know how to solve this?
my sprint and jump switched after the update(went back to default), and I went to fix it, but this is how the customize buttons screen looks. is this an update issue, random glitch or smth to blame on my less then stellar pc (re-loading the game unfortunately didn't help)
if you have a controller around, switch to controller input before entering the arsenal exchange (triggering the gacha tutorial)
game bug for touchscreen and m+k, affects both PC and Mobile
Oh
It worked, thank you!!!

enjoy the game ✌️
Thanks a lot
keep in mind it might get blocked in the future by your internet provider, if you're in a country known for internet censorship
might need to be refreshed (find another working IP) from time to time
that one was just my EU match at the time of the message
Is anyone else having a problem with the expanded crucible where it won't let you exit its interface when you open it?
If you have a controller around, you could try restarting the game and accessing the interface with the controller
There are quite a few bugs for non-controller input in this patch
I dont have a controller, and ive restarted the game multiple times due to it being the only way out of the interface once I open it
Are you on PC?
Yes
i’m just wondering but is anyone on mobile or ipad having issues with exiting the arsenal exchange? i had to close my game fully in order to exit out of it but every time i open it i get stuck.
You can try the sunshine (on windows) + moonlight (on phone) combo to emulate a controller
Same story here sadly, the gacha tutorial for arsenal exchange only works properly with a controller at the moment
Wait I fixed it myself, I was getting stuck before because it wanted me to open the formulas tab on the interface but it wouldn't let me, but I opened the interface of a regular reactor crucible and looked at the formulas there so now it doesn't force me to look at formulas in the expanded crucible and doesn't make me stuck
Stuck On Releasing Resources
Step 1: Download the official file from here: https://gryphline.helpshift.com/hc/en/4-arknights-endfield/faq/398-notice-regarding-pc-client-freeze-at-releasing-resources-0-stage and open your downloads folder.
Step 2: Click the bottom right three lines on the play button in the game launcher and select this button to navigate to the game location.
Step 3: Drag the file from your downloads folder into the game location and confirm replacing the existing hgdownloadsdk.dll file.
Step 4: Play the game.
Dear Endministrator, After launching the PC client and downloading in-game update resources, you may encounter a situation where the interface
should be a little easier and straightforward since they were unable to attach the actual file
👍
having same shit unfortunately
i hate videogames
stuck at 0% releasing resources... gang
in game text with characters aren't accepting the speed up command. At least it doesn't work for me using xbox controller
@bronze dove should take 60 seconds
confirmed and already reported ✅
try re-starting your device, it fixed it for me once or twice
i dunno man releasing resources took like 10 secs for me
I restarted, launch as admin, copied the .dll file, verified files
nothing worked
I did tried each one separately
you're currently releasing resources right now?
yeah
there's times when i've looked away briefly during testing and was like "what the fuck"
because i was on the main menu animation already
I think now its working after the .dll file change on the 3rd try
glad to hear it
this happens way more often than i'd like to admit if i look away for 5~ seconds
first not letting us adjust button assignments, now breaking the settings screen to do so
seriously killing my mood to keep playing this
yea they added more flexibility to controller settings only to make it almost impossible to actually change the settings
happens every time there's any controller optimizations or improvements
🤷♂️
including in small patches
I managed to adjust 1 button through trial and error but can't do it for some other I wanted
so whatever
gonna close for now
i managed to change mine through trial and mostly luck
but yeah after that i closed the game till at least tomorrow bc it was soooooo frustrating
is there a way to prevent my Adrenalin to Auto Update my Driver to the latest?
my rollback was 26.2.2.
during my session my EF suddenly crashed then check the driver version that it's on Latest instead of 26.2.2 that I don't remember to update it then found out Microslop auto updates it
Someone have problems with loading some menus? map, weapons, etc
THX SO MUCH THIS WOOOOOORKS!!!
I was installing the game on my old phone T-T
not having it on PC but had noticeably slower loading times on android tablet
thank customer support for providing the solution - and also @tepid talon for actually messaging them and following back up with the response they received here
previously the only solution for those that couldn't resolve the releasing resources issue, with any of the aforementioned fixes, was to reinstall the entire game
microslop auto update AMD driver? or it auto update in adrenaline enabled?
Thanks bro, it worked.
confirmed and already reported ✅
yeah it's possible
can we get that in a pin maybe
Oh ty, It's happen for something? just curious
my Adrenalin auto update is disabled
got damn it microslop
@supple whale possibly resulting from optimizations included in the 1.2 version
Ok, ty for answer
guys please need help (no out of space)
pause windows update temporarily or just disable windows update
how many times have you pressed the button?
like 3 times maybe and then the game start updating again
consult the [Error Code 2] section @hushed root
tysm
stuck here anyone know how to fix it?
@mossy dust
@naive violet
the formulas tab?
separate issue
ikik im just wondering what that is
did it, hope it helps in the future
The resources problem is solved??
Hello, I have a problem with a quest. I played the whole game on the controller and started completing the quest. I can't do what the game asks me to do. Logging in without a connected controller and reinstalling didn't help - the game loads immediately at this point in training and I can only run for the character and move the camera. I don't know what to do т - т
And it happened with two accounts xd I don't know why
don't recall if there was a solution to this softlock - #contact-us
@fickle owl
not sure if this counts as tech support but i think i just got softlocked in the main story quest lol
it's ||tremors of the crashing tide, the part where you have to go to the third array core||, i'm already on location but the quest doesnt progress or register it, not sure what to do or if anyone else has had the same happen to them
if it matters ||i just got npc tangtang added to the party||, it's that part
But thats safe?
yeah
"Download it at your own risk, as you should never trust strangers on the internet, in which case your options for now are:"
you can message HG customer support and you'll get a response back within the hour* containing the updated hgdownloadsdk file
if you feel it's safer to do that
Thanks for the answer! I'm going to write now xd
Thanks! I'll go to do that
How can I solve this?
@pine tusk
Thanks
redid the quest up to this point and it didn't happen again. if this happens to anyone again in the future, this is probably the only fix because what actually happened is there were supposed to be enemies that spawned in but they never did.
does everyone has an issue where the dialogue scene (whenever in the story) ran in 30fps on mobile? or its just me?
Not just you, it kept happening to me as well
Anyone else getting issues with launching the game? Both Vulkan and DX11 causes the game to close after the main menu here is my specs:
Ryzen 5 5600
Rx 6600
16gb ram
@fiery kettle
- Click here to navigate to [[Reliability Monitor Troubleshooting]](#tech-support message)
- Click here to navigate to [[Windows System Corruption Fixes]](#tech-support message)
any idea how to fix this?
after the update, it stuck like this
alrdy tried to restart & run the game as admin
@stoic timber
help please I restarted and it still stuck on this page
@round jay
Someone know how to fix an issue with directx12? Cannot launch the game.
what kind of controller do I need? I have an xbox
there's no dx12 for arknights endfield
check the latest pinned message, @open orchid
Oh yeah, mb. Vulcan version
also ty for the help
this worked. thanks
it workd, ty bro
has anybody else been getting perfomance issues for example game freezing when opening map and certain gui, longer loading times, occasional frame drops and for some reason my map only zooms in and out when I try move the camera across it
For my specs I have a Ryzen 5 7600X cpu , a Radeon RX 7800XT gpu and 32gb of ddr5 ram
This only started occuring after updating to 1.2
same i wonder if they tweaked some settings
Same here, although I'm using 5 5600 and RX 6600
perchance it is related to ryzen specs?
my dlss are missing now XD
yeah i have a ryzeb cpu too
I assume so
It a known issue for AMD CPU
intel has no issue
we (the community) have tested it
why no DLSS even w/ modified boot.config 😭
ah ok
it was fine in previous updates i wonder what they did
check the pinned message
same
try clearing that RTSS file and removing the application if it persists
-# your spec reminds me of a prebuilt i once built
and you can follow the boot.config workaround afterwards
@candid sigil @ripe sinew
it is a prebuilt so perhaps
I already tried this, it didn't work for me
SG? 
nah nz
didn't work
don't have RivaTuner folder either
same
I blame NVIDIA
ahh, guess wrongly... anyways, make sure to email their CS on this bug like us.... their email in #contact-us
yoo i just noticed there's a significant framerate drop whenever entering to top view on the factories and then exiting. endfield is eating too much VRAM on my GPU, maybe memory leak failing to release texture shaders?
they need to fix this issue
My game is stuck at releasing resources. I tried every method ( reinstall, running admin, running dx11, running .exe file) but it is not working.
alright thanks
@gritty osprey
isn't a vram memory leak..
wat?
how do you recompile the shaders?
wdym?
oh you want the game to recompile the shaders again?
yeah i remember there was afolder you could delete
@kind night go to this folder
C:\Users\AkiraYevon\AppData\LocalLow\Gryphline\Endfield
AkiraYevon = your computer name
then delete this file
took a bit. But it worked, thanks man
tyty
just switch to dx11 and back to vulkan after launching the game ✅
faster than navigating to that file and deleting it manually every time
you'll have to clear your graphics card shader cache if you want a full shader cache recompilation, but the partial recompile is generally enough
hello admin. im facing what few of you were facing 2 month ago.
stuck releasing resources 0
-i ran everything in administrator
-i reinstall both game and launcher
-i formatted my ssd where i stored the game
-i ran test in direct11
-i hard delete nvidia and reinstall it
-youtube results on the matter was unhelpful
brb, gonna buy some breakfast & then benchmark
@marsh scarab
oh yeah I fogot that also works 
also, i realized why there a bunch of bugs around now... so i be bombarded by both bugs from both in-game & irl 
i believe this method may have fixed my problem. I'm not sure why the game or client wont fix itself but as risky as to down a file from a stranger...this method save me. tq
if ur in Malaysia i own u lunch , endmin
@jovial rune
Hello so after the new update my game has been constantly crashing after just a few minutes, I tried reducing graphics to where it’s all green but I keep crashing. My computer is also pretty new as well
@quasi vigil, what are your system specs?
- Click here to navigate to [[Reliability Monitor Troubleshooting]](#tech-support message)
- Click here to navigate to [[Windows System Corruption Fixes]](#tech-support message)
Let me check it may take a few minutes
get bugged I suppose

thank you
AMD Ryzen 7 8700F
AMD Radeon RX 7600
Is this what you wanted?
@quasi vigil
?
follow the two tutorials i referred you to as well
windows failures, likely GPU related
double-click on every windows failure, screenshot the resulting page, and send it here ✅
im blind where is that?
these?
Its not that i was unable, more like no mode was around, so i thought it was better to send the link that looks more oficial, as its from HG CDN, than sending a file. But yeah.
I initially was sending the file with the correct name to people dms
yea i got this issue where the chest doenst show up
have you finished the quest in that area?
I dont see where it says what my graphics driver is
switch to the display tab
yeah that's fair, though it appears discord temporarily flagged your account for mass DMing people (with their consent), and hindered you from sharing the file
which happens sometimes
yeah, you're gonna want to revert to 2.2.2
do i have to uy something?
your drivers might've been auto-updated by the adrenaline software or windows updates
one moment
but someone even add me, and i could not send the first msg, so i was like, block of initiating a dm lol
- Click here to navigate to the [[AMD DDU Tutorial]](#tech-support message)
you can follow the AMD DDU Tutorial if you'd like 👍
hey, was there an update on the ryzen issues with laggy menus and stuff? I just noticed that my game seems to no longer have those issues, but the stuttering that happened before the update came back, almost as if the update optimizations reverted themselves...
alright
confirmed and already reported ✅
Anyway, weird that they still havent live patched that dll tho lol
I don't remember doing anything different, not even a system update, so I don't have a clue on what happened... I also don't remember the game updating itself when I first opened it
seems to be a file verification issue - which may possibly be resolved within the next 24 hours
but I'm not complaining lol
Thanks for helping
guys my monitor just went out while the pc is still running, i had endfield on and was doing some other tasks
after i restarted everything go back to normal
is this a common thing?
Someone reported something similar to that earlier today, they said that unplugging the monitor resolved? Maybe same issue?
On a Intel gpu, using DP and vulkan
but shoult not be normal, at all
could you explain your issue with a little more detail if possible?
what do you mean by "went out?"
it's the gpu's fault i suppose?
it turned black
multi-monitor setup? laptop?
and before i went out something like a tv glitch flashed on the screen, i forgot the word
artifact?
@feral edge
okay
I'm having the following problem: I started playing and every time I click on the arsenal, the game opens a tab window, and no matter what I do, it won't go away. Does anyone know why?
Its a know bug on this version. If you can play on a phone(or emulator) or with controller, iirc it can be bypassed
hmm, in my case my system still responding, i could still use my keyboard and adjust the volume
my problem wasn't with endfield tho
defuq is that gpu version... i dont see it on the amd list
i just didnt know what happened and i kinda just freaked out
@rocky compass
it's a windows update driver version

which is why it's fucking up their system
FK WINDOWS
Thank you! It worked!
windows auto-updates their drivers which were working perfectly fine and this happens within the next hour 
The game keeps crashing on my phone time to time evnn in the lowest settings... And a message pops up saying... Something went wrong this might be due to the game having beta version or me not having it linked to play store...
What to do
Xiaomi phone?
well, dxdiag shows other version number
that also shows on the adrenaline thing
the second value matches there
Can anyone help me I'm stuck at releasing resource...... i did the run administrator fix and reinstalled it 3 times already.... I just wanna play
well there are multiple way to look at gpu version. i use this table for reference
https://gpuopen.com/version-table/
try this solution
#tech-support message
@remote swan
or Zencrox solution, he has the files
Yea...Poco x6 pro
@lilac summit
ahh normal... aggressive RAM management issue
try this solution
https://dontkillmyapp.com/xiaomi
Uh what?
restart your game to resolve the issue
Ok" i'll try it
the game keeps disconnecting/reconnecting with the "connecting to endfield network" popup
and if not that then "Network busy pls try again later" whenver i'm interacting with anything
used to happen alot before too but then it got rarer and rarer until game was decently playable
but it's worse than ever now with new patch
@mossy gate
Exception Encountered Or ANY Connection Issue [Error Code: 207]
- Change your DNS manually to
1.1.1.1 (Cloudfare),8.8.8.8 (Google),9.9.9.9 (Quad9), or use a service such as Cloudfare WARP or Proton VPN to resolve the issue. Switching your internet connection may also work.
Still no hotfix update?
thanks, it worked
thing is i am alr using cloudflare's dns
ig i'll give it a go with the others
clearing it can also resolve the issue
will try but it's gonna suck since endfield is the only thing in the entire pc needing diff settings. any workarounds for it?
now i'm getting constantly yeeted back to the main menu 💀
anyone figure out the dlss and fg issue yet? being forced to use taau isnt very fun :<
@covert nacelle
Finnished it, is there anything else I should do?
already tried that did nothing
stuck here i reinstalled the game and everything help
I can’t open the game. I click play, the launcher disappears then goes back again, not opening the game.
Does anyone know why when I go to arsenal exchange I can’t get off the “click to continue” screen thing no matter where I click???
I restarted my game it still didnt work
Wait. It opens only when I use directx 11. Vulcan doesn’t work for now… 🫤
try this solution
#tech-support message
@tall acorn so I’m still experiencing it and it sees to have happened more quickly
Screen blacked out and game closed
share the rest of the windows failures ✅
check the latest pinned message
thanks fixed now
The Arsenal Exhange Tutorial lock?
it a known bug here, works properly with a controller
np enjoy your game
I don’t have a controller 
hmm... give me a while if i can find other solution
@tall acorn , got any other way to continue the Arsenal Tutorial lock without a controller
mobile device works i believe
@spring trench tried this if you can ^
@tall acorn ?
I can’t, I’ll have to wait for it to get patched
unfortunate, got to wait for next patch.... well, best to report it to their CS, email in #contact-us
i keep getting "connecting to endfield " popup and "network busy". genuinely can't do anything in game rn.
old issue. i saw less and less of it before so it was playable but now it's literally unplayable.
i disabled my dns, used other dns. nothing helped. worse now i'm getting yeeted back to the login screen now. 9 times in the past 20 minutes. i alr have not that great a ping compared to what most ppl have so i do not wanna use a vpn just to play endfield 💀
you'll need to share the other 9 windows failures, aside from the 1 windows failure you sent earlier
there's free VPNs
hey dunno if its the right place to ask but is there a fix to this issue with endfield.exe keep running in the background even after i fully close the game ?
alright
~~no i mean ping wise. it'll run dogwater 💀 ~~ ok yea still getting disconnected from the game
is this issue just plainly gryphline servers' fault ?
restart your computer
shouldn't happen after that
consult the functionality tutorial that's attached to the pins if it keeps happening to resolve your issue
Any news on the soft lock on the weapon baner coudnt find anyhting and still isnt fixed?
There no patch as of now, workaround is to use a controller or mobile phone
.nonews2
sadly got nehter option
i just wish they coud make a post telling us there are aware and working on it
Game gets stuck here whenever I open exchange, won't respond to any clicks I make, anyone know how to solve this?

@weary hedge
Your options for now are, use a controller, or mobile version(either from phone or an emulator)
zeno i sent the image
like i know there humans but how do you relase a patch so filled wiht bugs
I am on mobile, still stuck
welp, best to report it to their CS first, they most likely are aware of it given how many players are having issues...
i know i know im just made somthing like these shoudnt happen espcaly so many bugs problems there a big company
oh, really? wtf, i swear it was working on mobile lol
if you dont have a controller u can use geforce now on mobile, it got tactil controller option to play
ig it only works with a controller, or i remembered the solution to the wrong issue
i just did that and it worked
i used geforce option and for me didnt work
if no mobile an emulator can work to
My menus seem to sometimes open very slowly since the update.
But they do eventually start moving after like 5-10 seconds.
Definitely somethign weird going on yeah.
it a known issue here, amd cpu?
Also interesting how from the sound of it people are having issues on both mobile and Windows.
To top it off I'm on Linux and having issues for the first time.
Almost feels like it's failing to cache assets properly and has to re-load them from scratch sometimes when I open a menu. 
Yup
I think I'm softlocked in the main quest, is there a way to advance?
it the game, we have linux users also having this issue as well
best to contact their CS, their contact in #contact-us
it's weird I'm one of the few who didn't experience a softlock in the main quest I suppose
@golden zenith is the arsenal tutorial softlock still prevalent?
lmao wrong ping again
am i crazy or the game is getting noticeably laggy by everyu update ?
yes, it progressing, but backward
also observed there's a bit more delay when opening the map on my end
like around 0.5 seconds before it opens

for this update at least youre not crazy they screwed all graphics related things with 1.2 somehow
Anyone know external enclosure that supports for linux booting?
i never progress that far yet, you can ask #help or wait for other people here....
if really is a full on softlock, contact their CS. contact in #contact-us
i see no wonder why. today i was wondering why is my cpu sky rocketing. then i check the settings and all settings was set to very high when i set it to medium last update. but even when lowering its still angry
i have a pretty good pc so performance was never an issue for me but they managed to screw me over too by messing up the hardware detection somehow? so i cant use dlss/dlaa
gotta love taau the BEST aa method out the frfr
/s
nope, might need to wait for Max or Xom 🙃
I just read, External enclosure is way way way slower than internal sata cable
so maybe I'm better buying new nvme drive
and dual booting
and completely ignoring that sata slot
weeell an external enclosure does use a usb slot right?
so that's already a speed bump
yeah
can you send me link to download that items?
you can either download the file already named from the msg, or download my file, up to you
cant buy things since yesterday 😭 i tried using vpn and nothing its not the connection problome its like im clicking i hear the sounds and nothing happens
If you have a controller around, restart the game and use it to go into the Arsenal Exchange
dont have controller using pc
tried restarting the game like 10 times and tried on the phone same thing
You can use Sunshine+Moonlight to emulate a controller with your phone
also need controler on mobile aparently
geforce now on mobile has tactil controller
but i dont own a controller lol
u dont need one
hence the geforce now sugestion
geforce now emulates a controller on mobile
oh?
it "has a controller" bultin
And the Moonlight stuff
yeah
geo force or moonlight?
run the game and select the controller icon
GeForce Now is a bit easier to do
geforce now
Also wild Remilia PFP lmao 
Max, i lost 13% Avg. FPS 
Hello, since version 1.2, ReShade no longer seems to work and appears to prevent the game from launching. Does anyone have a solution?
once download it whats next?
ReShade is very much against ToS so it's not surprising if it started getting blocked by the game
ah its works, with epic game. thanks man.
finally after 1 eternity time
thanks
i lost a bet with a friend 😭
create an account and run the game
alr im lunching the game rn
Hopefully that's getting fixed today, this entire patch is a code red all hands on deck
true
try checking the latest pin
There are some others but she's defo up there as well
Yeah
@toxic atlas
they also need to optimize ver 1.2 as well, from 102 avg fps > 88 avg fps when i ran around Wuling
Ah, yes
Windows on Lenovo
Even settings doesnt open
What am i supposed to do now
Ctrl+Alt+Delete works?
Hold Ctrl and click the power icon in the Ctrl Alt Delete menu
I will try in a bit hold on
people help pls
Have you checked the Windows Event Viewer or the Reliability Monitor yet?
could it no be the nvidia + rtss thing too?
That looks like ACE shenanigans
is the arsenal bug fixed?
Could be
after i run the game i select controller options whats the buttong for the shop on controller?
Possible
yes, it does not appear in the processes
anyone know how to fix the bad freezing when changing to different menu screens like the map? only started happening on 1.2 also seems to be mainly AMD CPU affected
for the menu its the one in the center top right
Do you have RivaTuner Statistics Server (RTSS) installed?
Should be just A
Shop is LT + A
Alr loading i ngame now trying it
what should I do if I log in to the game and everything restarts?
what do you mean, by everything restarts? as in, you pc restarts? or mobile
Ok i will try this now
@past dawn %ProgramFiles(x86)%/RivaTuner Statistics Server/Vulkan
@toxic atlas it still doesnt work
what's the issue you're having now?
does this folder means anything about my game stuck?
all saying just this
there's crash related information in a few logs
@acoustic lion
%localappdata%low/gryphline/endfield/player.log
%localappdata%low/gryphline/endfield/player-prev.log
prev is the session before your last
system frozen?
Just the windows button from the looks of it
Windows button isnt working and settings wont open
Everything else works
Explorer's fucked
Dang discord ruined the quality quite a bit
In original footage everything was seen lmao
Just take a pic
@short ridge press windows key + ctrl + o
let us know if the windows key on there works

so you're trying to open File Explorer but it does not open
missing files most likely or missing dependencies(?)
not sure about the dependencies tho
Did you uninstall the settings app? 
no the file explorer works
you can still restart it via task manager
Not that explorer
The explorer running the Shell
The same process has been taking care of the entire windows desktop experience since forever
Explorer.exe 
Hi Can someone help me with 0% releasing resource ? i've waited 1 hour no change tried running it as admin also tried restarting like 4 times no update 💔
i mean this did have a lot more explorer processes before
OH SHIT
i restarted the explorer
remember my advice from endfield chat?
after that everything went wrong
lodad game in directx11, exit, reload in normal
@white tapir
yea.. I tried it and I waiting for it to load
your life savior
it worked
😭 😭 😭
glad zen could help u
@short ridge do you have anything overclocked on your system?
nope
is this the first time something on your system has randomly bugged out
something like this yes
uhh theres sm criticals here
is that normal
is that even possible😭
but i was in-game, theres no way i could uninstall something accidentally while playing
It's Windows shenanigans
Yes
these two are the most data in that thing
i agree
soo is there any fix
not necessarily
you can share your log files here if you'd like
What's your windows version right now? I don't mean 10/11 I mean 24h2 etc
your player log files will only contain your system profile username at worst
I think it’s intentional, judging by the logs. I was using it to readjust the colors because I have an old monitor, and visually my games tend to look washed out. No ReShade? Alright, too bad. I’ll just apply my vibrance, gamma, brightness, and contrast settings directly to my preset in the NVIDIA Control Panel instead
@pine kernel
and your game is crashing whenever you launch it?
verify the integrity of the games files until your issue is resolved
& microslop auto updates your work laptop to it
also
Yeah 
I lost 2h of a work day due to that
In an already busy ass day
@acoustic lion
Fix Permissions
- Launch the game as an administrator by pasting
%ProgramFiles%/GRYPHLINK/games/EndField Gameinto the leftmost search bar in your file explorer, navigate toEndfield.exeand right-click it to open It's Properties, switch to the Compatibility tab and check "Run this program as an administrator", afterwards run the game directly fromEndfield.exe.
microslop finally made updates optional and permanently postponable with recent update but
too little too late imo
why do i need a fucking usb for everything😭
You don't need a USB
Just mount the ISO in windows




