#Apps stuck installing

1 messages · Page 1 of 1 (latest)

fiery saffronBOT
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Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

quaint merlin
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SideStore is stuck installing Folium currently. Attached are screenshots showing the logs. I blacked out what I thought might be info I didn’t want posted online.

IMG_2564.png IMG_2565.png IMG_2566.png IMG_2567.png
woeful dust
quaint merlin
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Yes, I did. The ipas I was trying to install were on my iCloud Drive, and I’m guessing something got messed up with them being on the cloud at some point. I redownloaded them, and it worked.

woeful dust
tacit condor
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I'm having this issue after updating to 0.6.1 and using StosVPN. I get the extensions popup and progress bar gradually moves to 70 or 80%, then hangs forever

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hmm a reboot seems to solve the issue, but only temporarily

shadow pond
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I have exactly the same issue…..