how to fix ?

[lofty fern]

Help me

[knotty saffron]

Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

[pearl vector]

turn on wireguard vpn and connect to wifi

[lofty fern]

Yeah not working

[pearl vector]

try spamming the plus button, this fixes the problem sometimes, at least it works for me

[pearl vector]

hm... i don't know how to fix then.. try generating new pairing file, sometimes works. or ping helpers.

[lofty fern]

i tried creating a new pairing file but it still doesn't work

<@&949207621074829383>

[gilded dock]

Just reboot your device that’s all. If the issue still happening then refresh your pairing file “Make a new pairing file”

[lofty fern]

Thank you very much

[fierce current]

same issue here, im trying the new paring file ... i will say what worked for me/ if any solution was found