#Can’t deactivate apps

1 messages · Page 1 of 1 (latest)

surreal narwhal
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Getting this error message when trying to manually deactivate apps.

SideStore 0.5.4 installed via Mac
iPhone 15 Pro on iOS 17.1.1

IMG_0083.png
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# surreal narwhal Getting this error message when trying to manually deactivate apps. SideStore 0...
Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

**Make Sure You Didn't Use SideServer!**

If you used SideServer on Windows, SideStore will not be able to refresh itself, but other apps will install fine.

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

surreal narwhal
cold magnet
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Did you use sideserver to install SideStore?

surreal narwhal
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Yes

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Installed it with my MacBook

cold magnet
surreal narwhal
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Btw deactivating apps worked as expected on AltStore

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It might just be a bug with SideStore rn

pearl fulcrum
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it‘s an issue with sideserver specifically

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if you already have used altstore anyways, just use altserver to install sidestore instead

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just shift-click the icon and "install altstore" will turn into "install ipa"

surreal narwhal
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I’ll try that

surreal narwhal
surreal narwhal
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@pearl fulcrum @cold magnet Any other ideas?

cold magnet
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Is the ipa then

pearl fulcrum
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I also think it‘s a problem with the ipa

fiery raven
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yeah thats ipa problem