#Unable to connect to the device, make sure Wireguard is enabled

1 messages · Page 1 of 1 (latest)

brazen condor
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Just got this tonight when trying to reinstall SideStore after erasing my phone. I've reset the pairing file, tried deleting and readding WG config, tried restarting, etc..

violet sirenBOT
violet sirenBOT
# brazen condor Just got this tonight when trying to reinstall SideStore after erasing my phone....
Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

**Make Sure You Didn't Use SideServer!**

If you used SideServer on Windows, SideStore will not be able to refresh itself, but other apps will install fine.

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

hollow yoke
midnight lintel
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did u use sideserver

brazen condor
midnight lintel
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read what the bot said about sideserver

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use altserver instead

brazen condor
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I read it - I'm not on Windows

midnight lintel
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even on mac i think sideserver is hit or miss

brazen condor
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SideServer worked fine a few weeks ago when I did it. Even so, how come I can't do the jitterbug method?

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I see the file in Files, I can click it, but it doesn't actually do anything which is so odd

midnight lintel
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oh u dont need jitterbug if u use sideserver bcs it automatically implements jitterbug compared to altserver

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but now since it isnt able to connect can u try altserver? i can send a guide

brazen condor
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Yeah, I was trying to use JitterBug rather than AltServer. I had an issue with AltServer a while ago which is why I used SideServer in the first place

midnight lintel
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ure supposed to use jitterbug and altserver together right?

brazen condor
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yeah ok

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it worked with altserver + jitterbug method

midnight lintel
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nice

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so ure able to refresh now?

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also may ik what version of sidestore ure on?

brazen condor
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Using the nightly now, and yeah it's working.

midnight lintel
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awesome thanks!

lean verge
ocean osprey
brazen condor
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Install AltServer. If you’re on MacOS, hold option and click on the icon in the menu bar, then click Sideload IPA and sideload the SideStore IPA.

Once done, you need your pairing file. So you’ll need to follow the pairing file instructions on the wiki.

@lean verge @ocean osprey

lean verge
brazen condor
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The one in #announcements

lean verge
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No the stable but now I tried it again and it worked this time

clear summit
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same issue with windows

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can anyone help me please.. trying from last 3 days but no help yet

spiral gazelle
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Same as above, tried with jitterbug/altserver no change

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turns out of all things it seemed to be my wireguard config, re-downloaded and re-added it and it worked

clear summit
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I did the same but not working for me

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Alt store is working perfectly but sidestore isn’t working at all

woven ferry
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Do you by chance have both altstore and sidestore?

midnight lintel
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u dont need both altstore and sidestore